• Job Description

  Req#: A5602-25-2506?language=en&page=736&sort=publicationDateDesc

  Job summary

  A new opportunity has arisen for a Workflow co-ordinator / Coder to join our friendly village practice in Cambridgeshire. You will be joining an experienced friendly team , who are dedicated to ensuring our patients have the best possible experience when visiting the surgery.

  Main duties of the job

  You will be responsible for dealing with a wide range of clinical data and administrative duties, including reviewing, summarising and coding patient information from medical correspondence and clinical documents. You must have experience of working with SystmOne, be detail orientated, have a good knowledge of medical terminology and strong organisations skills.

  We are seeking someone who has good teamwork, a patient focussed outlook and high attention to detail.

  About us

  We are a well established surgery that has been part of the village for the last 40 years. Our staff are experienced, friendly and willing to help where they can. We have 4 partners, 3 salaried, 2 nurses, 3 HCA's and 6 in the admin team, along with a Practice Manager, and Deputy Practice Manager. We are a teaching practice with currently 2 registrars. We also have our own dispensary with 3 dispensers and 1 dispensary manager. We work flexibly, provide an NHS pension, and have a closure afternoon once a month for training.

  Details

  Date posted

  26 June 2025

  Pay scheme

  Other

  Salary

  Depending on experience

  Contract

  Permanent

  Working pattern

  Full-time, Part-time, Flexible working

  Reference number

  A5602-25-2506

  Job locations

  Orchard Surgery

  New Road

  Melbourn

  Royston

  Hertfordshire

  SG8 6BX

  
  

  Job description

  Job responsibilities

  The following are the core responsibilities of the clinical coder. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

  a. Review all incoming correspondence filing the document and entering pertinent information into the patients electronic medical recording in accordance with the Coding Protocol and with attention to QOF

  b. Accurately clinical-coding data on System One into the patient record

  c. Organise the medical record of patient whom you are coding, to link problem titles

  d. Input and extract data as required to support practice reports

  e. Organise the medical records of a patient whom you are coding for to link problem titles.

  f. File and store records as required

  g. Photocopy documentation as required

  h. Action all incoming faxes, emails and mail in a timely manner

  i. Scanning of patient related documentation and attaching scanned documents to patients healthcare records

  j. Carry out system searches as requested

  k. Maintain a clean, tidy, effective working area at all times

  l. Support all clinical staff with general administrative tasks as requested

  In addition to the primary responsibilities, the clinical coder may be requested to:

  a. Review and update the practice coding policy as required (in conjunction with the Deputy Practice Manager)

  b. Partake in audit as directed by the audit lead

  c. Support reception staff, providing cover during staff absences where appropriate

  Job description

  Job responsibilities

  The following are the core responsibilities of the clinical coder. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

  a. Review all incoming correspondence filing the document and entering pertinent information into the patients electronic medical recording in accordance with the Coding Protocol and with attention to QOF

  b. Accurately clinical-coding data on System One into the patient record

  c. Organise the medical record of patient whom you are coding, to link problem titles

  d. Input and extract data as required to support practice reports

  e. Organise the medical records of a patient whom you are coding for to link problem titles.

  f. File and store records as required

  g. Photocopy documentation as required

  h. Action all incoming faxes, emails and mail in a timely manner

  i. Scanning of patient related documentation and attaching scanned documents to patients healthcare records

  j. Carry out system searches as requested

  k. Maintain a clean, tidy, effective working area at all times

  l. Support all clinical staff with general administrative tasks as requested

  In addition to the primary responsibilities, the clinical coder may be requested to:

  a. Review and update the practice coding policy as required (in conjunction with the Deputy Practice Manager)

  b. Partake in audit as directed by the audit lead

  c. Support reception staff, providing cover during staff absences where appropriate

  Person Specification

  Personal Qualities

  Essential

  • Polite and confident
  • Flexible and cooperative
  • Motivated
  • Forward thinker
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure

  Other requirements

  Essential

  • Disclosure Barring Service (DBS) check

  Experience

  Essential

  • Experience in Clinical Coding
  • Minimum of 3 years experience in a health care setting
  • Good understanding of Primary care
  • Experience in using SystmOne

  Desirable

  • Knowledge of QOF

  Skills

  Essential

  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Effective time management (Planning & Organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving & analytical skills
  • Ability to follow policy and procedure

  Qualifications

  Essential

  • Educated to GCSE level or equivalent
  • GCSE Mathematics & English (C or above)

  Desirable

  • NVQ Level 2 in Health and Social Care
  • Medical records summarising qualification

  Person Specification

  Personal Qualities

  Essential

  • Polite and confident
  • Flexible and cooperative
  • Motivated
  • Forward thinker
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure

  Other requirements

  Essential

  • Disclosure Barring Service (DBS) check

  Experience

  Essential

  • Experience in Clinical Coding
  • Minimum of 3 years experience in a health care setting
  • Good understanding of Primary care
  • Experience in using SystmOne

  Desirable

  • Knowledge of QOF

  Skills

  Essential

  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Effective time management (Planning & Organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving & analytical skills
  • Ability to follow policy and procedure

  Qualifications

  Essential

  • Educated to GCSE level or equivalent
  • GCSE Mathematics & English (C or above)

  Desirable

  • NVQ Level 2 in Health and Social Care
  • Medical records summarising qualification

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Orchard Surgery

  Address

  Orchard Surgery

  New Road

  Melbourn

  Royston

  Hertfordshire

  SG8 6BX

  
  

  Employer's website

  https://www.orchardsurgerymelbourn.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Orchard Surgery

  Address

  Orchard Surgery

  New Road

  Melbourn

  Royston

  Hertfordshire

  SG8 6BX

  
  

  Employer's website

  https://www.orchardsurgerymelbourn.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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