WHO WE ARE:
Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 6723 S. Flores Street, San Antonio, Texas.

TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

WHO YOU ARE:
-A passionate connector: You're dedicated to helping individuals navigate their path to employment by offering meaningful guidance, tools, and support. You believe in empowering people through access to opportunity.
-A skilled communicator and interviewer: You ask the right questions, listen with empathy, and offer solutions that match each person’s unique journey. You explain services clearly, ensuring understanding and trust.
-A workforce systems navigator: You are comfortable using technology, know how to find and use online resources, and help others do the same—whether it’s job search tools, labor market data, or digital platforms.
-An advocate for broad access and opportunities: You are dedicated to helping everyone find opportunities to work, grow, and reach their goals through job connections, training, and support.
-A thoughtful team collaborator: You work well across teams and communities, partnering with employers, job seekers, and agency staff to get results.
-An organized professional: You juggle multiple tasks with grace, from maintaining accurate records to preparing for community outreach, and you do it all with a strong sense of purpose.

WHAT YOU WILL DO:
The Workforce Development Specialist III performs complex (journey-level) employment work. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.

YOU WILL BE TRUSTED TO:
-Serve as a first point of contact for job seekers, listening, assessing needs, and guiding them to appropriate services and employment options.
-Conduct in-depth client interviews to understand education, experience, interests, and barriers, using this information to develop employment plans.
-Deliver and explain employment services clearly, ensuring clients understand their next steps and have what they need to succeed.
-Assist job seekers in completing job applications, creating résumés, and preparing for interviews or hiring events.
-Helping clients navigate the complaint system and providing referrals to appropriate agencies.
-Support employers with tools, insights, and labor market information that strengthens their ability to recruit and retain talent.
-Conduct outreach, presentations, and workshops to promote workforce programs, both in-person and virtually.
-Work collaboratively with other workforce programs and partners to ensure seamless service delivery and compliance with all Wagner-Peyser requirements.
-Represent the agency with professionalism in communities and workforce centers across Texas.
-Perform other duties as assigned to support workforce development goals.

YOU QUALIFY WITH:
- Three years of full-time experience in gathering information, interviewing, or counseling; instruction, demonstration, and interpretation of policies in a public or private enterprise; direct social work; eligibility determination; customer service; or workforce development issues and programs.
-Relevant academic credits may be applied toward experience qualifications for this position.

YOU ARE A GREAT FIT WITH:
-Knowledge of employment services, unemployment insurance work requirements, and workforce development programs.
-Familiarity with Workforce Solutions electronic tools (e.g., WorkInTexas, MyTXCareer).
-Ability to compose correspondence, summarize information, write case narratives, and processing complaints and related legal procedures.
-Strong interpersonal skills with the ability to connect with individuals from diverse backgrounds.
-Ability to work independently while delivering employment services that help job seekers and employers succeed through Workforce Solutions.
-Comfort conducting outreach and providing services at employer sites, community centers, educational institutions.
-Strong organizational and recordkeeping skills, with attention to detail and a commitment to service excellence.

YOU GAIN:
- A Family Friendly Certified Workplace.
- Competitive salary: $3,500.00/month
- Defined Retirement Benefit Plan
- Optional 401(k) and 457 accounts
- Medical Insurance
- Paid time off, including time for vacation, sick and family care leave
- Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.

VETERANS:
Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_Employment.pdf

HOW TO APPLY:
To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo.
TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.