Tata Consultancy Services
Workforce Management
This job is now closed
Job Description
- Req#: 280581
About the company
Tata Consultancy Services is an Indian multinational information technology services and consulting company headquartered in Mumbai, Maharashtra, India with its largest campus located in Chennai, Tamil Nadu, India.
TCS BPS is hiring Business Analyst Professionals @Pune @Hyderabad!!
Essential
· Graduate with 5-10 years of experience
· Prior experience in role of business analyst within Agile projects
· Good understanding of Workforce Management domain with knowledge of KPIs, best practices
· Working knowledge of software technologies and applications within WFM processes
· Extensive experience with data visualization & high proficiency working on relevant MS Office applications including VISIO
· Good documentation skills – BRDs, process maps, SIPOCs, user stories
· Capability of deploying solutions and using templates & frameworks.
· Knowledge of process mapping methodology and terminology using BPM platform
· Good vendor management skills (will have to liaise with vendors like Celonis, Aris, Microsoft, Power BI)
· Working knowledge of process mining / task mining applications preferable
· Strong analytical skills with ability to identify process improvement opportunities
· Good knowledge and experience of using MS Office applications incl. MS word, MS PowerPoint, MS Excel, MS Project Plan, MS Visio
· Strong written and verbal communication skills with very good presentation skills
· Possess effective problem-solving skills and have the ability to deliver timely resolution.
· Good stakeholder management skills experience
Desirable
· MBA
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