• Job Description

  Req#: H9050-25-1446?language=en&page=46&sort=publicationDateDesc

  Job summary

  This post is Fixed term/Secondment for 4 months to meet the needs of the service.

  Do you pride yourself on exceptional customer service and have the ability to accurately process high levels of data and information? Are you a team player, who strives to exceed goals, with a proactive "can do" attitude? Do you enjoy learning and developing in a fast paced environment? Do you have a keen eye for detail and enjoy problem solving tasks? If so, look no further, this may be the post for you.

  We are the Workforce Systems Information team, responsible for developing and maintaining BCUHB's Electronic Staff Record system (ESR), Establishment Control process and Workforce Information.

  We have an exciting opportunity for a motivated individual to join our team, as aWorkforce Systems Support Administrator. The post holder will support the delivery of a comprehensive high quality administrative service.

  When in post, the successful candidate will be provided with full training in relation to the area of work, and benefit from a wealth of experience and knowledge which the team hold. You will develop and demonstrate positive values, whilst working towards the organisations purpose to improve health and deliver excellent care.

  Some elements of home working may be available for this post and this would be discussed at interview.

  Main duties of the job

  To provide an effective comprehensive clerical and administrative support to Establishment Control, Workforce Systems and Information Teams across the range of duties and responsibilities, in order to ensure that the service is provided within defined quality standards as directed.

  To undertake all aspects of the Establishment Control process, ensuring a proficient service is delivered. To communicate effectively via various channels, offering guidance and assistance where required. Provide insight to support the Establishment Control process in line with Key Performance Indicators.

  To contribute to the Workforce Systems and Information Team and Governance Programme in ensuring the ESR database is cleansed, utilising the systems reporting mechanism to run various reports to support the completion of Key Performance Indicators.

  Provide administrative cover for the wider team or providing assistance as necessary to meet any particular deadlines.

  The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

  About us

  If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

  Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

  Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

  Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

  Details

  Date posted

  14 May 2025

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £24,433 to £26,060 a year per annum, pro rata

  Contract

  Fixed term

  Duration

  4 months

  Working pattern

  Full-time, Part-time, Flexible working, Home or remote working

  Reference number

  050-AC331-0525

  Job locations

  Abergele Hospital or Bryn Y Neaudd Hospital

  Abergele or Llanfairfechan

  LL22 8DP

  
  

  Job description

  Job responsibilities

  You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

  Job description

  Job responsibilities

  You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

  Person Specification

  Qualifications

  Essential

  • NVQ level 3 in an administrative related field or Certificate in Personnel Practice (CPP) or equivalent experience
  • ECDL or ability to demonstrate equivalent level of skills
  • Good standard of general education.

  Experience

  Essential

  • Knowledge of a range of administration and HR procedures, acquired through training and experience
  • Experience of working for the NHS

  Desirable

  • Knowledge of the Establishment Control, ESR /CAJE systems
  • Experience of training delivery
  • At least one year's experience of working in a HR environment

  Skills

  Essential

  • Excellent Administrative and organisational skills
  • Ability to work to competing demands and deadlines, prioritising as necessary
  • Excellent interpersonal skills including tact, persuasion and diplomacy
  • Able to work within established policies and procedures

  Knowledge

  Essential

  • Demonstrate a working Knowledge of Microsoft Packages

  Personal Qualities

  Essential

  • Ability to work under pressure and with changing priorities
  • Flexible and adaptable in meeting changing service demands
  • Able to maintain confidentiality
  • Ability to use initiative and work without close supervision

  Other

  Essential

  • Ability to travel during the course of work

  Desirable

  • Welsh speaking

  Person Specification

  Qualifications

  Essential

  • NVQ level 3 in an administrative related field or Certificate in Personnel Practice (CPP) or equivalent experience
  • ECDL or ability to demonstrate equivalent level of skills
  • Good standard of general education.

  Experience

  Essential

  • Knowledge of a range of administration and HR procedures, acquired through training and experience
  • Experience of working for the NHS

  Desirable

  • Knowledge of the Establishment Control, ESR /CAJE systems
  • Experience of training delivery
  • At least one year's experience of working in a HR environment

  Skills

  Essential

  • Excellent Administrative and organisational skills
  • Ability to work to competing demands and deadlines, prioritising as necessary
  • Excellent interpersonal skills including tact, persuasion and diplomacy
  • Able to work within established policies and procedures

  Knowledge

  Essential

  • Demonstrate a working Knowledge of Microsoft Packages

  Personal Qualities

  Essential

  • Ability to work under pressure and with changing priorities
  • Flexible and adaptable in meeting changing service demands
  • Able to maintain confidentiality
  • Ability to use initiative and work without close supervision

  Other

  Essential

  • Ability to travel during the course of work

  Desirable

  • Welsh speaking

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Betsi Cadwaladr University Health Board

  Address

  Abergele Hospital or Bryn Y Neaudd Hospital

  Abergele or Llanfairfechan

  LL22 8DP

  
  

  Employer's website

  https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

  Employer details

  Employer name

  Betsi Cadwaladr University Health Board

  Address

  Abergele Hospital or Bryn Y Neaudd Hospital

  Abergele or Llanfairfechan

  LL22 8DP

  
  

  Employer's website

  https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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