Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
Responsibilities include monitoring financial performance of Retirement product, working with more senior Product Managers in developing product plans, strategies and enhancements, and performing data collection and coordination activities.

As the Merrill Small Business Online(k) product manager you will be leading and responsible for managing the end-to-end product life cycle, including conducting market research and competitor analyses, manage third-party vendor relationship, developing short and long-term strategies, identifying innovative opportunities to modernize the product offering to deliver a more unified client experience, while adhering to the Product Risk Management framework. Job expectations may include ensuring that product management efforts are integrated with sales, marketing, operations, third-party vendor management, and customer satisfaction.

Additional Responsibilities

• Responsible for the daily management of the Merrill Small Business Online(k) product with a focus on product competitiveness, client experience, risk & governance, field support & training
• Strategic day to day relationship manager between BofA and third-party vendor
• Manage product-specific vendor contracts.
• Manage product feature set.
• Conduct competitive analysis and manage product enhancements.
• Manage Product specific marketing materials (MyMerrill and Online Resource Center)
• Manage annual reviews and updates to Policies & Procedures
• Manage the product’s digital experience on MerrillEdge.com and BofA Solutions finder.
• Manage sales, operations, and vendor specific escalations.
• Responsible for product reporting
• Lead the implementation of short and long-term strategic initiatives for the product.
• Accountable for ensuring the product is following the stated product definition, and the third-party vendor is achieving their expected service levels.
• Accountable for documenting & managing key performance indicators for the product.
• Manage and resolve key business & product issues as they arise.
• Manage and own product-specific vendor contracts.
• Manage key projects & drive strategic growth initiatives.

Required Skills

• 5+ years of financial services experience
• Retirement industry & financial product knowledge
• Able to communicate effectively across both internal & external stakeholders

Desired Skills:

• Knowledge of business process and sales growth techniques
• A demonstrated knowledge of Defined Contribution plans
• Strong Relationship management skills
• Effective project management skills

Skills:

• Business Acumen
• Project and Product Management
• Stakeholder, Sales Performance, and Data Management
• Oral and Written Communications
• Presentation Skills
• Benefits Plan Development
• Business Analytics
• Collaboration
• Analytical and Innovative Thinking
• Benchmarking
• Problem Solving
• Relationship Management

Shift:

Hours Per Week: