• Job Description

  Req#: 107692

  End Date

  Thursday 16 May 2024

  Salary Range

  £26,980 - £28,400

  We support flexible working – click here for more information on flexible working options

  Flexible Working Options

  Flexibility in when hours are worked, Hybrid Working, Job Share, Reduced Hours

  Job Description Summary

  We’re building a trailblazing workplace experience team, and we’ll completely transform how we manage our buildings.
  
  We’re looking for customer centric people, that’ll take ownership of LBG workplace experiences. You’ll need to have passion for process improvement and be a workplace role model driving LBG culture within our workplaces.
  
  It’s our goal to ensure our buildings are safe, secure, have a sense of community and are places that colleagues love to work.

  Job Description

  • JOB TITLE: Workplace Experience Community Leaders co-ordinator
  • LOCATIONS: Bristol, Edinburgh, Halifax or Leeds
  • SALARY: £28,329 - £29,820
  • HOURS: Full Time
  • WORKING PATTERN: You’ll be encouraged to work from one of our workplaces 2/3 times a week

  We’re building a trailblazing workplace experience team, and we’ll completely transform how we run our buildings.

  We’re looking for customer centric people, that’ll take ownership of LBG workplace experiences. You’ll need to have passion for process improvement and be a workplace role model driving LBG culture within our workplaces.

  It’s our goal to ensure our buildings are safe, secure, have a sense of community and are places that colleagues love to work.

  Responsibilities

  • Providing support to our Workplace Experience Managers, Workplace Community Leaders and Workplace Atmosphere squads to ensure they can be the best they can. Replying to queries they have, support the running of central forums, capturing actions and minutes, producing and providing guidance materials and packs to them, and arranging logistics for them
  • Answering central questions and queries from colleagues on all thing Workplace including leading the Workplace Experience mailbox, Teams & Viva feed ensuring colleagues get quick responses and all logistics are up to date,
  • Collating and driving all the workplace Community leader activities for North and South
  • Holding central calendar of all the Workplace Community leader activities and liasing with the Workplace Experience Managers to support with leadership meetings, requests and actions created from Workplace Community Leaders
  • Supporting on projects that drive better experiences and adoption of our workplaces that our Workplace Community Leaders will drive forward
  • Produce engaging, and clear communications intended to support leaders and wider communities and listening on viva engage to help support leaders
  • Arranging agendas, booking meetings and events, managing event accepts and providing other meeting and event logistical support, attending meetings, taking actions & minutes, keeping track of actions from multiple meetings and ensuring the Workplace Experience team follow through on these actions created from Workplace Community Leaders
  • Observing and understanding colleague struggles that are raised by community leaders and feeding back to team
  • Sourcing information internally and externally that could help drive a better overall workplace experience

  What we’ll need from you

  • You'll have a passion for your local workplace.
  • Care about colleagues and want to make a difference to their working day and how they feel about their workplaces.
  • You'll have an experimental mindset, to try new things and learn from failure.
  • Good stakeholder management skills.
  • Evidence effective planning and managing of projects.
  • Ability to think creatively and facilitate group ideation.
  • Strong storytelling ability through both internal and external presentations.
  • Produce engaging, and clear communications intended for colleagues.
  • Build relationships with those around you quickly – understanding needs and putting others at ease.
  • You'll consistently apply an inclusive approach to work, showing care for other colleagues.

  Nice to haves

  • Evidence of pro-active networking, including engagement with external organisations and events
  • You think differently to others – Able to demonstrate a bold and innovative approach to your role.
  • Experience listening to colleagues through a variety of methods
  • Experience in event management

  About working for us

  Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our colleagues to feel that they belong and can be their best, regardless of background, identity or culture. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

  We also offer a wide-ranging benefits package, which includes:

  • A generous pension contribution of up to 15%
  • An annual performance-related bonus
  • Share schemes including free shares
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • 26 days’ holiday, with bank holidays on top
  • A variety of wellbeing initiatives and generous parental leave policies

  Do you want to do outstanding work, that’s exciting and makes a difference to millions of people. Join our journey!

  We're driven by a clear purpose; helping Britain prosper. Our colleagues are passionate about making a difference to customers, businesses and communities.

  We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve.

  Together we’re building a truly inclusive workplace where everyone is able to make a real difference!

  If you're excited by the thought of becoming part of our team, get in touch. We’d love to hear from you.

  At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

  We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

  We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

• About the company

  For over 250 years we’ve been making a difference to the lives of customers, businesses and communities. Today, we're still driven by our purpose of helping Britain prosper. We're part of an ever-changing industry and are currently on a journey to shape the financial services of the future, whilst supporting our customers’ changing needs. The scale and reach of our Group means we can offer a broad range of opportunities to learn, grow and develop. Our values-led culture and approach to inclusion and diversity means we can all make a real difference together.

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