• Job Description

  Req#: 25-11972
  
  Roles are 100% onsite and will be 40-50 hours per week
  
  CONFIRMED QUESTIONS:sale
  
  A day for our contractor would typically start at 8am. They would be at one of our desks in the lobby and helping internal and external guests with questions and access to the tower. Our main tasks are registering outside guests into the building as well as providing temporary badges for employees. Throughout the day, they would be positioned at the desk, complying pre-registration and package delivery tickets throughout the day.
  We would like to hire both positions as soon as possible.
  
  
  Aside from the job description, can you provide an overview of what a day for this contractor will look like?
  Checking in guests, issuing and returning temporary badges, answering questions for internal and external guests about and about the facilities, receive food deliveries, work as a team and individually to represent . Pre-registering guests, updating calendars, and other projects.
  Please rank your preferred top skill sets:
  Customer Service
  Team work
  Technology skills
  Must have skills:
  Customer service, Google Workspace
  Teachable skills:
  Slack
  Optional skills:
  Previous experience at a tech front desk,
  How quickly are you looking to interview/hire?:
  Start date: June 9, 2025
  Interview start date: January 9, 2026
  5. I understand this is approximately a 06/09/2025 to 01/01/2026 contract. Any possibility of extension or going perm?
  Yes
  6. This role is located in SF-CA.
  Can this position be fully remote?
  No
  Does this worker need to by any hubs?
  Onsite address: 415 Mission St San Francisco, CA 94105
  If the role requires the worker to be onsite?
  Same as above, 5 days a week
  7. Any specific time zones this candidate will need to work to accommodate?
  No
  8. How many interview rounds and will there be any assessments? (Please Note: Please try to condense multiple round interviews to panels to ensure candidates are still available)
  One round, no assessments
  9. Any other critical details to note for our suppliers?
  This role is for 40-50 hours per week.
  ___________________________________________________________________
  * The person selected will need to be energetic and very flexible with their schedule given it can change with little notice and multiple times per day.
  * This person will need to have excellent organizational skills and great customer service.
  * This person will need to be comfortable with navigating downtime and must possess basic technical skills (own and be able to use a smartphone).
  * This person must be a true team player. Someone who wants to be supportive of the team and wants to succeed as a team.
  
  Description:
  
  
  * The Workplace Ambassador will report to the Supervisor Workplace Services. The Workplace Ambassador, Front Desk is a constant resource for our employees and makes the first direct impression on SFDC customers.
  * This position requires a high level of customer service. Help make a great place to work!
  * Work with and get direction from Supervisor Workplace Services to maintain and provide excellent customer service and support to the office
  * Assist internal customers (employees) with all REWS related items
  * Greet and direct guests in a timely and professional manner, assign temporary badges as required
  * Complete a daily check of temporary access cards. Ensure all cards are accounted for and returned daily; Maintain an electronic list of access cards assigned to staff, providing lost or damaged access card numbers to the security team for cancellation
  * Respond to and follow up on all incoming emails and Slack messages in a timely and efficient manner
  * Receive FedEx/UPS/Courier packages; notify the mail team
  * Assist with overall maintenance of the organization, communicate any and all maintenance issues with building management in a timely and efficient manner
  * Help with event support and other REWS projects, including but not limited to; asset management, ticket managment (pre-regisgtration, umbrella rentals, deliveries, & facilities), and calendering.
  * Organizing, restocking, and maintaining a clean workspace and office inventory.
  
  Required Skills/Experience:
  
  
  * Excellent interpersonal communication skills
  * Experience in hospitality preferred
  * Proficient at using the Microsoft Office Suite and Google Apps
  * Must be willing/able to learn and use our internal *** software application
  * Ability to take direction and follow oral and written instructions.
  * Be willing and able to lift up to 25 pounds.
  * Good writing, analytical, and problem-solving skills.
  * Submit timesheet for approval every Friday
  * Must be on-site October 13 - 17, 2025
  
  
  Top 3-5 skill sets that would make a candidate stand out?
  
  * Proficient in Google Suite and Slack
  * History of customer service roles (high touch, white-glove)
  * Team player
  * Ability to switch between focuses seamlessly
  
  What will the Interview process look like?
  15-minute virtual interview with Lead or Senior Workplace Ambassador(s)
  Any other crucial details to note for our suppliers? ONSITE position

• About the company

  HireTalent is an executive search firm and temporary staffing solutions provider that specializes in providing direct-hire, contract-to-hire, MSP staffing, Vendor Neutral Program staffing, and consulting services to clients at a national level.

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