• Job Description

  Req#: 621020105

  Do you want to make a difference in the community? Do you have a passion for helping young adults? The Youth Support Specialist Case Manager (Youth Development) works with youth as an onsite support for housing that will work with youth to build independent living skills and stability. The Youth Support Specialist Case Manager (Youth Development) partners with youth 18-24 to ensure they have the skills to successfully navigate living independently. The Youth Support Specialist Case Manager (Youth Development) works with youth to ensure basic needs are stabilized partnering with additional resources to support job search, food and development. The Youth Support Specialist Case Manager (Youth Development) needs to be a problem solver to remove barriers for their participants. The Youth Support Specialist Case Manager (Youth Development) builds relationships and networks to assist in the case load. Hours are Sunday - Thursday 9am to 1pm. Starting pay rate is $23/hour.

  Job Summary:

  The Youth Support Specialist is responsible for assisting and providing support for youth and/or families to services and programs which satisfy specific identified needs. The incumbent demonstrates ethical behavior and maintains clear and healthy boundaries with youth and/or families while performing all aspects of their designated program.

  Essential Functions:

  • Perform all case management functions and responsibilities in a youth focused, culturally competent and trauma informed manner. This includes but is not limited to needs assessment, case planning and management, documentation, etc.
  • Provide 1-1 supportive services to youth assigned to caseload.
  • Provide group based services to youth
  • Identify, make referrals to, and coordinate necessary and appropriate community resource programs.
  • Establish and maintain working relationships with peers, community and partners, educators, youth support systems, and resource staff to achieve established program plan goals.
  • Develop and maintain supportive, nurturing, and empowering relationships with youth and community partners.
  • May provide work direction to team members, interns and volunteers as needed.
  • Perform administrative duties to support the program as needed.

  Relationships:

  This position reports to the Youth Support Program Manager or Youth Support Program Director who reports to the Program Executive. The incumbent interacts regularly with youth, families, community partners/agencies, educators, volunteers and other YMCA program staff.

  Qualifications:

  Required

  • Bachelor’s Degree in related field (such as Human Services, Social Work, Corrections or Youth Development) or equivalent experience.
  • Minimum of 2 years of experience working in youth development to preferably include case management, working with diverse, low income and at risk youth or related human service experience.
  • Demonstrated professionalism in the areas of time management, communication
  • Ability to effectively problem solve utilizing all resources available.
  • Must be able to work in an independent and self-directed manner
  • Experience working with diverse populations
  • Basic computer skills including Microsoft office suite (Word and Excel)
  • Ability to obtain CPR, First Aid, AED certification with the first 30 days of employment
  • Ability to transport youth to meetings and activities (Valid Drivers License and Vehicle Insurance Required).
  • Must be able to work both remotely and in the community directly with young people.

  Preferred

  • Multilingual
  • Prior fundraising experience
  • We encourage those with lived experience to apply

  1. Work Conditions:

  • Ability to perform a variety of physical activities with program participants which may include but are not limited to walking, standing for long periods of time, running, throwing and lifting up to 50lbs.
  • Ability to travel locally to attend meetings.
  • This is a community facing position, where 80% of the work is occurring in person.

  1. Additional Notes:

  This job description represents the major functions of the position but is not intended to be all-inclusive. The incumbent is also responsible for taking direction from the Branch Executive, Program Executive or YMCA representatives in completing projects or performing duties deemed necessary for the branch or Association success.

  Diversity, Equity and Inclusion Pledge

  The Y of the North is committed to the work and everyday practices of eliminating disparities and eradicating of unjust systems to become a multicultural, anti-racist and anti-oppressive organization. YMCA of the North team members and volunteers must exemplify the association’s mission, vision and values of caring, equity, honesty, respect and responsibility.

  The YMCA of the North continues to develop plans and strategies to ensure team members and volunteers reflect the demographics of the communities we serve. We will continually conduct institutional racism and oppression review of our policies, procedures and practices in recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; layoffs; terminations; and the ongoing development of a multicultural, anti-racist and anti-oppressive work environment and culture that promotes equity and respect for the human dignity of all. We value and respect this diversity and choose to be inclusive through our acceptance of all.

• About the company

  YMCA, sometimes regionally called the Y, is a worldwide youth organization based in Geneva, Switzerland, with more than 64 million beneficiaries in 120 countries.

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