Position Details

Position Location: Memphis, TN

Department: Distribution Operations

Reports to: Director of Distribution Network Operations

FLSA Status: Exempt

Worksite Status: Onsite

Summary

The primary function of this position is to be the lead liaison for Carhartt with the 3PL partner at Memphis distribution center. This role will provide operational oversight of the 3PL utilized for storage of finished goods, replenishment to RCV, and customer order fulfillment. Ensure accuracy and provide guidance to Carhartt operations, and support while ensuring timely and efficient shipment of finished goods to Carhartt internal customers, wholesale and industrial customers and consumers. Manage Carhartt Distribution and Logistics processes to meet service level agreements, budgetary and customer requirements.

We are All Leaders at Carhartt

In our words and by our actions, we strive to emulate the hardworking example set forth by our founder, Hamilton Carhartt. We Lead Business by creating value, delivering on results, and making changes along the way. We Lead Self by being inclusive, recognizing that our differences make us stronger as we strive to build a better world, together, for all hardworking people. We Lead Others by communicating and clearly defining the path as we walk bravely into the future. Working at Carhartt, we are all given a seat at the table and the honor of continuing the legacy.

Responsibilities

• Management of 3PL operating budget and Key Performance Indicators to recognize gains and identify targets for savings and performance improvement for each distribution channel that ships from the 3PL.
• Develop and maintain forecasts and cost models derived from coverage and capacity planning.
• Develop Carhartt processes to support operational activity at the 3PL. Monitor adherence to rules, regulations, and procedures. Provide support where necessary to ensure quality and accuracy of work performed.
• Report daily on units received, orders processed orders/units allocated, units picked, units staged and units shipped for the previous day including open tasks.
• Manages communication to 3PL between Customer Service, Order Management, and Sales.
• Manage with Carhartt’s inbound and outbound transportation service providers and manage local carrier relationships and scheduling.
• Manage 3PL provider to ensure product is flowing on a daily basis to meet customer requirements
• Reconcile 3PL invoices with Finance
• Prioritize receipts and replenishment tasks processed and shipped by the 3PL.
• Manage the consumables supply at the 3PL, i.e. cartons, tape and supplies and coordinating with Carhartt’s Indirect Procurement team for replenishment.

Education