• Job Description

  Req#: 35518

  Date Posted: 12/20/2023
  Req ID: 35518
  Faculty/Division: UofT Scarborough
  Department: UTSC:Dept-Management
  Campus: University of Toronto Scarborough (UTSC)
  Position Number: 00055500

  Description:

  About us:
  
  The University of Toronto Scarborough is a place of energy, enthusiasm and passion. Our commitment to inclusive excellence attracts the brightest learners, scholars and employees from around the globe. Our success has been made possible by the opportunity given to us by our Indigenous hosts to operate on their territory, and we cherish our continuing partnerships with these communities. The University of Toronto Scarborough is an exciting campus with unlimitedpotential. Join us on our journey.
  
  UTSC Management is a world leader in providing business education that is heavily influenced by experiential learning and internationalization. The goal of our management program is to create opportunities for our students to learn and experience leadership by applying the latest management theory to real-world problems both inside and outside the classroom. Combining rigorous academics with intensive Work-Integrated Learning (WIL) and professional skills development, our signature Bachelor of Business Administration (BBA) program educates more than 2,000 students annually in every functional area of business management as a foundation with the option to specialize, while more than 70% of students elect to pursue 12 months of paid co-op employment during their degree studies. Our additional academic offerings include the University of Toronto’s only undergraduate international business program (Management and International Business: MIB), the Double Degree in Quantitative Finance and Statistics (BBA + BSc), Canada’s only Master of Accounting and Finance (MAccFin), and the Combined Degree Program in Accounting and Finance (BBA + MAccFin). Together with more than 50 appointed faculty members, 40 staff, over 300 industry and community partners annually, and a global alumni network exceeding 14,000 U of T Scarborough Management and Economics graduates, we are proud to guarantee that 100% of Management students complete one or more WIL experiences prior to graduation.

  This search aligns with the University’s commitment to strategically and proactively promote diversity among our community members (Statement on Equity, Diversity & Excellence). Recognizing that Black, Indigenous, and other Racialized communities have experienced inequities that have developed historically and are ongoing, we strongly welcome and encourage candidates from those communities to apply.
  
  
  Your opportunity:
  
  We are looking for a dedicated and experienced professional to join our team as an Academic and Administration Team Lead. Under the general direction of the Assistant Director, Operations and Finance, this role will oversee the operational workflow for academic processes such as course scheduling, sessionals, invigilators, teaching assistants, and examination cycles. The incumbent will not only ensure that processes are adhered to but also play a key role in developing, revising and operationalizing business processes to enhance service, efficiency and productivity. Leveraging strong organizational, technical and project management skills, the incumbent will develop charters, scopes, metrics and schedules for assigned projects and assess the feasibility of different implementation solutions. This role will also be accountable for annual metrics to support effective administrative decision making and developing and maintaining standard operating procedures for training and operating purposes. The incumbent will provide direction to a group of staff-appointed team members for the purpose of responding to client business needs and meeting the academic administrative goals of the department.
  
  Your responsibilities will include:

  • Lead project initiatives by planning and implementing project phase and developing charter, scope, resources and schedule for projects
  • Analyzing processes and recommending changes for more efficient coordination of operations
  • Analyzing and recommending changes to academic calendar content and processes
  • Advising on the creation of efficiencies for business processes and productivity
  • Advising on cost, feasibility and impact of different implementation solutions
  • Developing and editing standard operating procedures
  • Overseeing space and resource requirements for programs
  • Fostering and maintaining positive relationships with senior management and colleagues to gain approval for strategies and plans

  Essential Qualifications:

  • Bachelor's Degree or acceptable combination of equivalent experience
  • Minimum of six to seven years of progressive and relevant experience in leading academic operational processes and workflow
  • Supervisory or team lead experience with demonstrated experience leading operational workflows and leading process improvements
  • Strong project management skills with experience planning and implementing project phases, including developing project charters, scopes, metrics, resources and schedules
  • Familiarity with financial management principles with goodbudgeting practices
  • Proficient technical skills including, databases, Microsoft 365 (Word, Excel, PowerPoint, MS Teams, SharePoint, OneDrive, etc.) as well as Adobe Acrobat Pro
  • Strong problem solving and analytical skills with the ability to analyze processes, identify areas for improvement, and recommend changes to enhance efficiencies
  • Strong interpersonal skills with ability to foster and maintain positive relationships with stakeholders including faculty, staff and students
  • Excellent oral and written communications skills with ability to facilitate consultations, presentations, and workshops
  • Strong time management and organizational skills with ability to meet tight deadlines and manage multifaceted, concurrent projects and tasks
  • Applicants are also expected to show evidence of a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment

  
  Assets (Nonessential):

  • Experience with MS Project, Rosi Express, Degree Explorer is considered an asset

  
  To be successful in this role you will be:

  • Adaptable
  • Communicator
  • Motivated self-learner
  • Problem solver

  Notes:

  • This is a 1-year term opportunity
  • Please include a cover letter along with your resume when applying
  • A copy of the full job description is available upon request from the UTSC HR Office.

  Closing Date: 01/12/2024, 11:59PM ET
  Employee Group: USW
  Appointment Type: Budget - Term
  Schedule: Full-Time
  Pay Scale Group & Hiring Zone:
  USW Pay Band 15 -- $93,752 with an annual step progression to a maximum of $119,892. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
  Job Category: Student Services
  Recruiter: Muna Awad

  Lived Experience Statement
  Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

• About the company

  The University of Toronto is a public research university in Toronto, Ontario, Canada, located on the grounds that surround Queen's Park.

Notice