• Job Description

  Req#: 422147

  We Are Hiring

  • Department: Growth Marketing Digital Experience (GMDx)
  • Schedule: Monday - Friday, 8 hour shift
  • Location: Remote
  • Salary: $56,571 - $78,856

  What You Will Do

  Ascension is seeking an Access Channels Strategist to turn data-driven insights into actionable opportunities to improve the performance, scalability, and consumer experience of Ascension’s access channels, including voice, digital, and in-person. This role will serve as the connective tissue across the analytics teams, consolidating inputs and translating them into strategic recommendations that guide strategy, support business decisions, and improve omnichannel performance.

  Reporting to the Sr. Director of Channel Strategy & Enablement, this individual will work closely with the Ascension Data Sciences Institute (ADSI), Marketing & Digital Analytics, Ascension Medical Group Analytics, Strategy and Finance to ensure that channel strategies are informed by holistic, accurate, and timely data.

  Key Responsibilities:

  Performance Measurement & Insights

  • Develop and maintain reporting frameworks that measure access channel effectiveness across digital, voice, and in-person, as we advance omnichannel strategies.
  • Synthesize data across multiple analytics teams (ADSI, Marketing, Medical Group, Finance) to create a unified view of performance and opportunities.
  • Provide insights on channel utilization, leakage, consumer experience, and operational efficiency to guide decision-making.

  Strategic Analysis & Recommendations

  • Support leadership in shaping access channel strategy with data-backed recommendations.
  • Translate analytics into clear business cases and investment priorities for improving channel effectiveness and consumer experience.
  • Identify root causes of channel performance issues and recommend corrective actions.

  Collaboration & Alignment

  • Partner with cross-functional teams (Product, Engineering, Marketing, Operations, Finance) to ensure alignment on KPIs and measurement standards.
  • Serve as the channel data liaison between GMDx and enterprise analytics functions.
  • Support the development of dashboards, reports, and presentations for executive stakeholders.

  Continuous Improvement

  • Close measurement gaps by building holistic frameworks that track consumer journeys across channels.
  • Recommend new metrics, tools, or methods to improve access channel visibility and optimization.
  • Contribute to the maturation of omni channel analytics as a strategic capability within GMDx.

  What You Will Need

  Education:

  • High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.

  Additional Preferences

  • Bachelor’s degree in Business, Analytics, Data Science, or related field (Master’s preferred).
  • 5+ years of experience in business analysis, data analytics, or strategy, preferably in healthcare, digital, or consumer access.
  • Strong analytical skills with the ability to translate data into actionable insights.
  • Demonstrated experience with performance measurement, reporting, and dashboard development.
  • Ability to work cross-functionally and build alignment across multiple analytics and business teams.
  • Proficiency in data analysis tools (e.g., Tableau, Power BI, SQL) and comfort navigating complex datasets.
  • Strong communication skills, with experience preparing decision-ready insights for senior executives.

  #GMDx #Growth

  Why Join Our Team

  Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.

  Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

  Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

  Equal Employment Opportunity Employer

  Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.

  For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

  As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

  Pay Non-Discrimination Notice

  Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

  E-Verify Statement

  This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.E-Verify

  Benefits

  Paid time off (PTO)Various health insurance options & wellness plansRetirement benefits including employer match plansLong-term & short-term disabilityEmployee assistance programs (EAP)Parental leave & adoption assistanceTuition reimbursementWays to give back to your community

  Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.

• About the company

Notice