University of Arkansas
Access Coordinator III SUSL/RAD
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Job Description
- Req#: R0078620
Employer Industry: Healthcare
Why consider this job opportunity:
- Salary up to $33,966.40 annually
- Comprehensive health benefits including medical, dental, and vision plans for staff and family
- Retirement plan with up to 10% matched contribution from the employer
- Opportunities for career training and educational advancement
- Flexible scheduling with shifts varying across days, evenings, nights, and weekends
- Supportive and collaborative work environment focused on improving patient care
What to Expect (Job Responsibilities):
- Schedule, reschedule, and coordinate patient appointments using hospital systems, ensuring accurate visit notifications
- Collect co-pays, deductibles, and payments for patient accounts
- Conduct pre-registration and verify insurance eligibility, while gathering necessary medical records
- Provide excellent customer service by meeting, greeting, and assisting the public in a professional manner
- Utilize effective communication skills to resolve conflicts and maintain accurate records as required
What is Required (Qualifications):
- High School Diploma or GED
- Minimum of three (3) years of customer service experience in a healthcare setting, preferably in registration, billing, or scheduling
- Strong communication skills and basic computer proficiency
- Knowledge of basic medical terminology
- Exceptional customer service skills
How to Stand Out (Preferred Qualifications):
- CHAA Certification
- Bachelor’s degree
#Healthcare #PatientCare #CustomerService #CareerGrowth #BenefitsIncluded
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