• Job Description

  Req#: 4152936
  Harris County Public Health has earned the 2023 Best Place for Working Parents Business Designation.
  
  About Harris County Public Health:
  Harris County Public Health (HCPH) includes a network of more than 700 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.
  
  Position Overview:
  Under the direction of the ACCESS Harris Program Director, the ACCESS Senior manager will lead cohort managers in administering innovative projects and programs across the County Safety Net Departments that address community health needs with meaningful, measurable, and sustainable public health impact. The ACCESS Senior Manager will ultimately be responsible for leading and managing a team of ACCESS Harris cohort managers and cohort/care coordination teams. The ACCESS Senior Manager will also ensure that the programmatic and administrative direction from the program director is successfully executed by the cohort teams. The position schedules and facilitates ACCESS Cohort meetings and care coordination sessions, as well as coordinates ACCESS Cohort activities with technology. In addition, the position provides regular reports and updates to stakeholders; works with Data Analytics teams to help inform system and program development; enhances and expands ACCESS Harris-related communication and collaboration between the safety net departments and community partners.
  
  
  ------------------This position is grant funded---------------------
  
  
  Duties and Responsibilities:
  • Leads and develops a team of managers to meet program key performance indicators and benchmarks.
  • Establishes and tracks performance-based metrics to evaluate processes and interventions to inform quality improvement activities
  • Developing policies and procedures related to ACCESS Harris and the ACCESS Cohorts; advises cohort managers on them accordingly
  • Balances the various goals of partner agencies and the cohort teams with the needs of the Harris County community.
  • Develops and maintains records management system to provide proper evaluation, control, and documentation of assigned programs.
  • Develops a multi-disciplinary case-planning document template to guide services among agencies.
  • Develops and maintains a continuum of cohort-specific services for each unique participant group.
  • Maintains regular and effective communication between multi-disciplinary teams, program administration, and safety net agencies to build and maintain effective working relationships
  • Acts as an ACCESS Harris subject matter expert for the Houston/Harris County region and a central point of contact for coordinating services for these high need populations may need to coordinate and participate in presentations about the ACCESS Harris Initiative and the ACCESS Cohorts
  • Ensures the programmatic goals and direction received from the ACCESS Harris Program Administrator and Safety Net Collaborative are communicated and carried out through all cohort teams.
  • Performs other duties/responsibilities or special projects as necessary
  
  
  Harris County is an Equal Opportunity Employer
  https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
  If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net
  
  This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
  Education:
  • Bachelor’s degree in Business Administration, Public Health, Health Administration, Social Work, Nursing, or related field of study.
  Experience:
  • Five (5) years of professional experience in public health or related social service
  • Three (3) years of experience managing multiple teams with various priorities, goals, and KPIs
  Core Competencies:
  • Ability to obtain and filter information, identify, and address key issues relevant to the achievement of strategic organizational goals
  • Exceptional project management skills to manage a variety of projects simultaneously
  • Positively influence all levels within the organization to drive change and enable effective coordination
  • Ability to create strong, positive working relationships
  • Previous experience building and managing high performance teams
  • High-level of flexibility in fast-paced environments
  • Must be a Systems-level thinker
  • Proactive, self-motivated, and mission-driven
  • Progressive, intrapreneurial leadership style to enable systemic change
  Leading Change
  • Creates strategic change within and outside the organization to meet organizational goals
  • Develops new insights into situations, encourages new ideas and innovations
  • Takes a long-term view and builds a shared vision with others, acts as a catalyst for organizational change
  • Deals effectively with pressure; remains optimistic and persistent even under adversity.
  • Recovers quickly from setbacks
  Leading People
  • Fosters an inclusive workplace where equity, diversity, and individual differences are valued and leveraged to achieve the vision and mission
  • Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and providing opportunities to learn through formal and informal methods
  • Fosters and inspires team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals.
  • Holds self and others accountable for measurable high-quality, timely, and cost-effective results
  • Anticipates and meets the needs of internal and external customers
  • Makes well-informed, effective, and timely decisions
  Building Coalitions
  • Develops networks and builds alliances, collaborates across boundaries to build strategic relationships
  • Identifies external and internal politics that impact the work of the organization
  Interpersonal Abilities/Personal Characteristics
  • Treats others with courtesy, sensitivity, and respect
  • Behaves in an honest, fair, and ethical manner and models high standards
  • Assesses and recognizes own strengths and weaknesses
  Communication
  • Communicates clearly, effectively, and persuasively both orally and in writing
  • Writes in a clear, concise, organized, and convincing manner for the intended audience
  Diversity, Equity, Inclusion
  • Encourage a respectful and collaborative work environment that recognizes and celebrates diversity, equity, and inclusion
  • Identify inequitable practices and policies and assist in implementing strategies to ensure equitable outcomes
  • Demonstrate awareness and respect of cross-cultural differences and create inclusive programmatic solutions
  • Practice cultural humility to build honest relationships with co-workers and the community that will ultimately enhance workplace culture and deliver better community health program
    
    
  NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications .
  Education:
  • Master of Science in Nursing (MSN), Master of Social Work (MSW), Master of Healthcare Administration (MHA), or related field of study
  Experience:
  • Three (3) years of experience in a supervisory or leadership role.
  Licensure/Certification:
  • Licensed Clinical Social Worker (LCSW)
  • Clinical Case Manager (CCM) certification
  Position Type, and Typical Hours of Work:
  • Full-Time | Grant Funded
  • Monday - Friday; 8 am - 5 pm
  • 40 hours per week (including evenings and weekends)
  Work Environment:
  • This job operates in a professional office environment.
  • This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
  Physical Demands:
  • This position is mostly sedentary but may occasionally require exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
  Work Location:
  • Harris County Public Health (1111 Fannin, Houston, 77002)
    
    Employment may be contingent on passing a drug screen and meeting other standards.
    
    Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

• About the company

  Office of Commissioner Tom S. Ramsey, P.E.

Notice