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Summary
Our Customer Success team is focused on creating engaged customer advocates who are maximizing the value of their Guidewire investments. The Customer Success Manager or (Sr. CSM) will oversee the strategy and execution of their customer portfolio and focus on driving engagement, satisfaction, retention and growth. We expect our customers will see their Senior CSM as a trusted advisor an...

About JW Player:
JWP is the game-changing video software and data insights platform that's revolutionizing the Digital Video Economy. With our cutting-edge technology, we give our customers unparalleled independence and control over their digital video content. We began over a decade ago as an open-source video player, but today, JWP is the driving force behind digital video for hundreds of th...

Senior Customer Success Manager
Paris or Remote (France Only) / Customer Success / Permanent / Hybrid Apply for this job Hivebrite is an all-in-one community management and engagement platform - We power communities, help them thrive, and maximize their impact. That's our mission.
Our SaaS platform serves customers across a variety of industries including higher education, non-profit, an...

Senior Customer Success Manager
Remote / Growth / Full time / Remote Apply for this job About Coinshift
Coinshift is a leading non-custodial treasury management platform built on top of Gnosis safe. We provide a smart and sophisticated user experience application to manage treasury ops in an efficient manner. Our mission is to build the most sophisticated multi-chain crypto treasury manag...

Color Health is revolutionizing cancer care with the nation’s first Virtual Cancer Clinic, delivering high-quality, physician-led multidisciplinary care across all 50 states. Our innovative, guideline-based approach spans cancer screening, risk assessment, prevention, diagnosis, treatment support, and survivorship. In addition to personalized direct medical care, our services include cancer gen...

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish her...

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what's the role all about?
We believe that a great customer experience starts with people. At Playvox...

About Outreach
Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflow...

We’re a fast-growing, PE-backed enterprise SaaS company serving global organizations, with a focus on integrity, compliance, risk, and ESG. Our platform enables Chief Compliance Officers and risk leaders to build resilient and transparent organizations.
With strong product-market fit and rising demand, we’re scaling our global customer organization to drive retention, expansion, and long-term ...

Thomson Reuters is transforming the legal industry with unmatched legal content, expertise, and innovative AI technology. Thomson Reuters acquired a leading AI startup, Casetext in 2023 and scaled up to become one of the leading AI solution providers to law firms and corporations. As part of our transformation, we are building a world-class Customer Success organization to ensure our customers ...

Synopsis of the role
The Senior Customer Success Manager plays a dual, critical role in optimizing the customer lifecycle for our most complex and high-value accounts, while simultaneously elevating the performance of the broader Customer Success team. This role is responsible for directly managing the strategic relationship and ensuring value realization for a flagship financial services clien...

Overview
About the Role & Team
IDC is seeking a Senior Customer Success Manager to join our team. In this role, you will manage a few of our premier clients in close partnership with a Sales Account Director. As the primary point of contact post-sale, you will lead client engagement, ensuring a seamless experience and measurable value from IDC’s services. You will also serve as the bridge bet...

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.
Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team mem...

Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world - one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We're a team of fiercely driven individuals committed to making healthcare more sustainable-and we're looki...

About EarnIn
As one of the first pioneers of earned wage access, our passion at EarnIn is building products that deliver real-time financial flexibility for those with the unique needs of living paycheck to paycheck. Our community members access their earnings as they earn them, with options to spend, save, and grow their money without mandatory fees, interest rates, or credit checks.
We're for...

Thomson Reuters is transforming the legal industry with unmatched legal content, expertise, and innovative AI technology. Thomson Reuters acquired a leading AI startup, Casetext in 2023 and scaled up to become one of the leading AI solution providers to law firms and corporations. As part of our transformation, we are building a world-class Customer Success organization to ensure our customers ...