• Job Description

  Req#: 6024
  OVERVIEW
  
  

  Lighthouse, an Alera Group company, is looking for an Account Manager - Commercial Lines. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you!

  Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

  
  RESPONSIBILITIES
  
  

  • Manage end-to-end renewal and proposal processes by engaging clients, gathering information, preparing documentation, and leading client meetings to ensure timely and strategic outcomes.

  • Build and maintain strong relationships with underwriters and carriers, negotiating on behalf of clients to secure competitive coverage and favorable terms.

  • Provide ongoing service support, including processing certificates, handling administrative tasks, and assisting with claims reporting, follow-up, and client advocacy throughout the claims process.

  • Conduct thorough policy, coverage, and exposure reviews to identify potential gaps and proactively support client risk management and insurance needs.

  • Strengthen client relationships through proactive communication, social engagement, and identification of cross-selling opportunities to drive retention and growth.

  • Utilize internal management systems such as ImageRight and AMS 360 with proficiency to maintain accurate records, ensure workflow efficiency, and support team collaboration.

  • Contribute to a positive work environment by mentoring colleagues, modeling open communication, and pursuing continuous personal and professional development aligned with Alera Group’s culture.

  
  QUALIFICATIONS
  
  

  • Minimum of 2 years of Commercial Insurance experience, with a solid foundation in client service, risk assessment, and policy management.

  • Licensed in Property & Casualty, with additional insurance designations (such as CIC or CPCU) considered a valuable asset.

  • In-depth understanding of underwriting principles and insurance coverage, with the ability to analyze, interpret, and clearly communicate complex policy information.

  • Proficient in Microsoft Office and adept at leveraging technology for efficient documentation, communication, and workflow management.

  • Strong verbal and written communication skills, with the ability to collaborate effectively across diverse teams and client profiles.

  • Highly self-motivated and detail-oriented, consistently ensuring accuracy and quality in client service and documentation.

  • Exceptional organizational and time management abilities, capable of handling multiple priorities and meeting deadlines in a fast-paced environment.

  
  BENEFITS
  
  

  Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.

  We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

  Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

  
  #LI-KB1
  #LI-Hybrid

  
  

  • Minimum of 2 years of Commercial Insurance experience, with a solid foundation in client service, risk assessment, and policy management.

  • Licensed in Property & Casualty, with additional insurance designations (such as CIC or CPCU) considered a valuable asset.

  • In-depth understanding of underwriting principles and insurance coverage, with the ability to analyze, interpret, and clearly communicate complex policy information.

  • Proficient in Microsoft Office and adept at leveraging technology for efficient documentation, communication, and workflow management.

  • Strong verbal and written communication skills, with the ability to collaborate effectively across diverse teams and client profiles.

  • Highly self-motivated and detail-oriented, consistently ensuring accuracy and quality in client service and documentation.

  • Exceptional organizational and time management abilities, capable of handling multiple priorities and meeting deadlines in a fast-paced environment.

  
  

  • Manage end-to-end renewal and proposal processes by engaging clients, gathering information, preparing documentation, and leading client meetings to ensure timely and strategic outcomes.

  • Build and maintain strong relationships with underwriters and carriers, negotiating on behalf of clients to secure competitive coverage and favorable terms.

  • Provide ongoing service support, including processing certificates, handling administrative tasks, and assisting with claims reporting, follow-up, and client advocacy throughout the claims process.

  • Conduct thorough policy, coverage, and exposure reviews to identify potential gaps and proactively support client risk management and insurance needs.

  • Strengthen client relationships through proactive communication, social engagement, and identification of cross-selling opportunities to drive retention and growth.

  • Utilize internal management systems such as ImageRight and AMS 360 with proficiency to maintain accurate records, ensure workflow efficiency, and support team collaboration.

  • Contribute to a positive work environment by mentoring colleagues, modeling open communication, and pursuing continuous personal and professional development aligned with Alera Group’s culture.

• About the company

  Alera Group is an independent national insurance brokerage and wealth management firm made up of 24 like-minded, high-performing, entrepreneurial firms across the United States. We are the nation’s 7th largest privately held employee benefits firm and ...

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