• Job Description

  Req#: 24-20985
  Job Description:
  
  Responsibilities:
  • Maintains and pulls all lockbox activity.
  • Performs daily entry of all checks, wires and NSF activity from multiple lockboxes.
  • Balance and reconcile to each clearing account.
  • Performs manual check refund requests for all AR Customer Service Team.
  • Performs and maintains all Master Data Changes for AR Customer Service Team.
  • Maintains Safety accounts so correct amounts are billed.
  • Performs daily transaction balancing from Pulse to SAP.
  • Responds to phone calls from customers, researches questions and/or problems and brings resolution to those items.
  • Ensures that the Customers' needs are being met.
  • Responsible for providing excellent customer service to internal and external customers (see communications with others below).
  • Assumes additional responsibilities and performs special projects as needed or directed.
  Knowledge And Skills:
  • Oral and written communication Organizational.
  • Analytical Customer Focus.
  • Computer/Software Skills (Advance MS Excel).
  Experience:
  • 1+ Years collections experience preferred.
  Education:
  • High School Diploma.

• About the company

  We are a team of technical visionaries who joined forces to form a company that would gather the best and brightest talent in the world. The company uses this talent to help other organizations fulfill their technological dreams and goals and make them a reality. Welcome to Cynet Systems Inc. – a premier staffing and recruiting company – a nationally and locally certified diversity firm.

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