• Job Description

  Req#: 945

  ACCOUNTING ASSOCIATE, CHILD SUPPORT

  8600 Sheridan Rd, Kenosha, WI 53143, USA Req #945

  Friday, February 28, 2025

  Thank you for your interest in employment with Kenosha County!

  ACCOUNTING ASSOCIATE

  Child Support Services

  Kenosha County Child Support Services offers a unique opportunity for those who desire a challenging and rewarding career which positively impacts the well-being of children and families.

  The Child Support Accounting Associate performs a variety of accounting tasks, data entry, clerical support, filing, and auditing of accounts in a statewide computer system. The Accounting Associate coordinates with caseworkers to ensure that court orders are entered and adjusted timely, reports are completed, and various case maintenance tasks are performed. Clerical support functions include customer service activities, especially the ability to communicate legal and accounting terminology clearly. This position reports to the Child Support Attorney.

  Kenosha County is committed to Diversity, Belonging, and Inclusion and is an

  Equal Opportunity Employer.

  2025 Hiring Range: $21.82 - $24.79 per hour

  Position Summary and Job Duties

  • Process court orders and enter into statewide computer system
  • Audit accounts and initiate corrections
  • Review and verify financial account information
  • Maintain records
  • Provide customer service assistance to the public over the telephone, by email, and in person
  • Answer inquiries from legal professionals
  • Prepare payments for posting, verify receipt of funds by the receipting agency, and process suspended collections
  • Collect child support payments, sometimes working in conjunction with co-workers to facilitate the release of individuals from the Kenosha County Jail
  • Perform locate efforts for parents, utilizing various locate tools and databases
  • Calculate support orders and prepare cases for financial hearings
  • Coordinate and communicate case activities with caseworkers
  • Process periodic reports and electronic alerts to adjust accounts
  • Use discretion with clients and exhibit cultural competence; observe rules of confidentiality and maintain non-judgmental attitude
  • Work reports as assigned
  • Assist in recruiting clients for IVD services
  • Perform other work as required or assigned

  Success Factors

  Knowledge of:

  • General accounting principles
  • Kids Information Data System (KIDS), wiKIDS, Child Support Online Services (CSOS), Control D, CARES/Cares Worker Web (CWW), and Circuit Court Access (CCAP); or ability to obtain required knowledge within six months of employment
  • State and federal child support financial guidelines

  Skill in:

  • Customer service, both internal and external
  • Typing, writing, organization, and analysis
  • Critical thinking and problem solving
  • Time management and prioritization
  • Attention to detail
  • Use of Microsoft Word, Excel, Outlook, Teams, and Adobe Acrobat Professional

  Ability to:

  • Analyze and explain various financial details
  • Understand legal terminology, the court process, and local judicial structure
  • Utilize electronic and paper court files
  • Be accurate
  • Solve problems
  • Work well with others as well as independently
  • Listen, communicate effectively, and display professional behavior
  • Work with people of various socio-economic backgrounds and remain professional and courteous at all times
  • Adhere to strict confidential guidelines as well as computer security guidelines
  • Work respectfully in a diverse and inclusive environment

  Job Requirements, Education, Training and Experience

  Education and Experience

  • High school diploma or GED equivalent
  • College-level coursework or certifications in Accounting, Business, Human Services, or related field ; Associate degree preferred
  • Two years of experience working with accounting in an office setting; five years of experience preferred
  • Experience with individuals of varying socio-economic backgrounds
  • One to two years of work experience in Child Support and/or KIDS database
  • Or any combination of education, training, and experience which provides the knowledge, skills, and abilities necessary to perform the job

  Other Job Requirements

  • Valid driver’s license and acceptable driving record
  • Regular attendance and punctuality
  • Must pass a criminal background check/fingerprinting

  Benefits

  • Health, dental and vision insurance effective first of month following 30 days of employment, with the ability to reduce premium contribution through participation in a wellness program
  • Flexible Spending Accounts
  • Employee Assistance Program
  • Paid Time Off
  • Volunteer Paid Time Off
  • Twelve Paid Holidays
  • Retirement Plan: Participation in the Wisconsin Retirement System which includes county-paid life insurance
  • Tuition Reimbursement

  Physical Demands

  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The position involves light physical demands, such as exerting up to 20 pounds of force occasionally, and up to 10 pounds of force frequently.

  Selection Process

  • Application Review - Qualifying
  • Oral Interview - Qualifying
  • FBI Fingerprinting and Background Check - Qualifying
  • Drug Screen - Qualifying

  If you require accommodations at any point in the selection process because of a disability, please notify Human Resources in advance for arrangements.

  Applications must be submitted no later than Monday, March 10, 2025.

  To learn more about the Kenosha County Child Support Services, please visit: www.kenoshachildsupport.com .

  Kenosha County is a Wisconsin Retirement System participating employer. Your participation is required, which includes an employee contribution.

  The pay grade for this position is NE7 (Min. $21.82 – Max. $27.76 per hour).

  This position is located in Kenosha County, a growing community along the shores of Lake Michigan and less than an hour away from Milwaukee and Chicago. To see why Kenosha County is a great place to live, work, and play, please visit: https://www.visitkenosha.com/

  Thank you for your interest in employment with Kenosha County!

  Kenosha County is an affirmative action, equal opportunity employer.

  Other details

  • Pay Type Hourly

  Apply Now

• About the company

  Kenosha County is located in the southeastern corner of the US state of Wisconsin.

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