• Job Description

  Req#: CPG062536

  Ready to shape the future of work?
  At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
  If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
  Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

  Inviting applications for the role of Accounts Payable Operational Center – Domain Trainee – Ukrainian - Hybrid Katowice
  Responsibilities
  • Ensures that the process activities are carried out in accordance with the solution agreed with the customer in the Design and Transition phase.
  • Ensures that the performance objectives (KPIs) / process delivery time (SLAs) set under the contract are fulfilled.
  • Proposes and implements the solution for new clients, acting as an SME for the process/processes.
  • Carries out transformation initiatives and projects to deliver financial and productivity benefits to customers in accordance with the contractual clauses concluded with the client.
  • Ensures that the team members have all the operational resources and necessary equipment (upon completion of LTO).
  • Presents the performance indicators in the operational review meetings, analyzes data & trends in the process, and continuously implements process improvement methodologies based on Lean Six Sigma.
  • Ensures adherence to Smart Opex Framework, distributes, and publishes results through Visual Management system.
  • Ensures that all team members are aware of the contractual performance indicators (KPIs)/delivery time (SLAs) and of the level of the expected performance output.
  • Conducts team huddles to communicate the information regarding the process priorities.
  • Coordinates and ensures the creation of the Standard Operating Procedures for the processes managed, updates and validates them before sending them to the customer for sign off, ensuring that they are accurate, comprehensive, and explained in a logical manner, tailored to the process needs.
  • Monitors the team performance daily and ensures that individual and team objectives are met while complying with the established standards.
  • Provides feedback on the performance and the process activity results to team members, identifies areas to improve the knowledge process and plans relevant training sessions to these areas in collaboration with the pathfinder.
  • Participates in different projects and initiatives within Genpact.

  
  Qualifications we seek in you!
  Minimum Qualifications
  • Very good English language level
  • Work experience with SAP system

  Preferred Qualifications/ Skills
  • High school degree / University in progress/ graduate
  • Strong analytical skills.
  • Excellent communication, attention to detail.
  • Ability to learn and apply new processes and tools.

  Why join Genpact?
  • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
  • Make an impact – Drive change for global enterprises and solve business challenges that matter
  • Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
  • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
  • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
  Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
  Let’s build tomorrow together.
  Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
  Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
  Please be informed the proof of education (including educational certificates) may be requested during the recruitment process. Please note that Genpact does not impose any CV format nor do we require you to enclose a photograph to your CV as part of the application process.
  Kindly please see our Privacy Notice for Employment Candidates: https://www.genpact.com/privacy/notice-for-employment-candidates

• About the company

  Genpact is an American professional services firm headquartered in New York City, New York.

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