• Job Description

  Req#: C9155-CMAC-0525-61?language=en&page=372&sort=publicationDateDes

  Job summary

  This is a 12 months fixed term post.

  The post holder will be responsible for the management of the admin team ensuring effective performance, including coordination of administrative work, supervising staff, maintaining cover, carrying out staff performance reviews and ensuring training and development for the staff that they are responsible for.

  Candidates should be qualified to NVQ Level 3 in Business & Administration or equivalent. Experience of database management and input, complex diary management, planning and organising complex meetings and experience in attending and recording minutes of meetings accurately would be desirable.

  The post holder must also have the ability to communicate effectively with people at all levels by telephone and in person and display the ability to follow policies and procedures. Excellent organisational skills and time management skills are essential.

  The post holder should have a working knowledge of all computer packages. They should be able to demonstrate excellent keyboard skills and a knowledge of IT packages are essential. Experience in the use of excel would also be desirable.

  Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visit Gov.UK for further information.

  Main duties of the job

  Main Duties include:

  • Provides high quality secretarial and administrative support.
  • Schedules appointments and books meetings including those with partner organisation.
  • Use various database and spreadsheet computer packages to initiate and maintain records as appropriate, collate information received and generate statistics for analytical purposes and distribution of information on a weekly, monthly or yearly basis.
  • Prepares Power Point and equipment for presentations as required.
  • Establishes and maintains communication with professional and non-professional groups for routine and daily operational matters with an appropriate level of understanding overcoming any differences in communication between the people involved, including enquiries face-to-face or via telephone.
  • To arrange clinical meetings, take minutes and produce accurate information for circulation.
  • To develop and implement own skills and knowledge gained to enhance the planning and organisation within the job role and contribute to the development of others.
  • Carry out appraisals and PDPs for admin staff.
  • Interview and recruit new administrative staff.
  • Monitor annual leave and sickness absence of admin staff.
  • Co-ordinate holiday cover / rotas for admin staff ensuring appropriate cover at all times.
  • Chair admin team meetings and record actions.

  Working hours are Monday Friday 8.30-5.00.

  About us

  Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.

  One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

  We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.

  The Trust employs around 8,600 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements. The Trust will not accept applications which are found to be AI generated.

  Details

  Date posted

  02 June 2025

  Pay scheme

  Agenda for change

  Band

  Band 4

  Salary

  £26,530 to £29,114 a year £27,485 - £30,162 (25/26 pay award pending)

  Contract

  Fixed term

  Duration

  12 months

  Working pattern

  Full-time

  Reference number

  C9155-CMAC-0525-61

  Job locations

  Monkton Hall Hospital

  Monkton Lane

  Monkton Village

  Jarrow

  Tyne And Wear

  NE32 5NN

  
  

  Job description

  Job responsibilities

  PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

  To provide support to the Learning Disability team based at Monkton Hall, Hebburn, ensuring the provision of efficient and comprehensive personal secretarial services and administrative support.

  To manage a range of administrative staff in Monkton Hall ensuring staff are developed in their roles.

  To work across a range of bases across South of Tyne and Wear as required.

  Job description

  Job responsibilities

  PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

  To provide support to the Learning Disability team based at Monkton Hall, Hebburn, ensuring the provision of efficient and comprehensive personal secretarial services and administrative support.

  To manage a range of administrative staff in Monkton Hall ensuring staff are developed in their roles.

  To work across a range of bases across South of Tyne and Wear as required.

  Person Specification

  Attitude

  Essential

  • Committed to delivering quality patient care
  • Motivated and enthusiastic
  • Target and results driven
  • Flexible approach to working
  • Open to change and new ways of working
  • Ability to deal with conflicting situations

  Planning and Organisation

  Essential

  • Ability to work in busy office environment with frequent interruptions.
  • Ability to prioritise workload ensuring deadlines are met.
  • Ability to work workload without direct supervision

  Skills and Knowledge

  Essential

  • Proven change management skills
  • Proven effective time management
  • Proven interpersonal/communication skills
  • Effective written communication skills
  • Data input skills
  • Effective organisational skills
  • Knowledge of data protection /freedom of information act
  • Knowledge of HR policies and procedures
  • Enhanced knowledge of Microsoft Office Packages e.g. Word, Power Point, Excel, Access, Outlook
  • Developed knowledge of Hospital information systems
  • Understanding the role of administrative roles

  Desirable

  • HR Skills programme
  • Knowledge of the role of the Admin Team Lead

  Qualifications

  Essential

  • NVQ Level 3 in Business Administration or equivalent experience
  • GCSE Maths and English (Grade c or above) or equivalent

  Desirable

  • Recognised Management Qualification

  Experience

  Essential

  • Experience of managing staff, chairing meetings, training and appraisal processes
  • Meeting tight deadlines
  • Experience of working in the NHS
  • Experience of working in a complex environment
  • Experience of resolving complex problems in a dynamic environment

  Desirable

  • Previous NHS experience
  • Experience chairing meetings, training and appraisal processes
  • EMIS - working knowledge and experience

  Analytical and Judgemental

  Essential

  • Knowledge of NHS Waiting Time Targets and RTT
  • Ability to read complex data, identifying any potential or upcoming issues and highlighting those to Directorate Manager and Divisional Administration and Information Manager.
  • Ability to present data to key stakeholders as needed

  Physical skills

  Essential

  • To motivate staff and set goals/objectives which are monitored effectively
  • To work under pressure
  • To work independently or as part of a team
  • To deal effectively with patient/staff enquires
  • To use initiative to problem solve

  Person Specification

  Attitude

  Essential

  • Committed to delivering quality patient care
  • Motivated and enthusiastic
  • Target and results driven
  • Flexible approach to working
  • Open to change and new ways of working
  • Ability to deal with conflicting situations

  Planning and Organisation

  Essential

  • Ability to work in busy office environment with frequent interruptions.
  • Ability to prioritise workload ensuring deadlines are met.
  • Ability to work workload without direct supervision

  Skills and Knowledge

  Essential

  • Proven change management skills
  • Proven effective time management
  • Proven interpersonal/communication skills
  • Effective written communication skills
  • Data input skills
  • Effective organisational skills
  • Knowledge of data protection /freedom of information act
  • Knowledge of HR policies and procedures
  • Enhanced knowledge of Microsoft Office Packages e.g. Word, Power Point, Excel, Access, Outlook
  • Developed knowledge of Hospital information systems
  • Understanding the role of administrative roles

  Desirable

  • HR Skills programme
  • Knowledge of the role of the Admin Team Lead

  Qualifications

  Essential

  • NVQ Level 3 in Business Administration or equivalent experience
  • GCSE Maths and English (Grade c or above) or equivalent

  Desirable

  • Recognised Management Qualification

  Experience

  Essential

  • Experience of managing staff, chairing meetings, training and appraisal processes
  • Meeting tight deadlines
  • Experience of working in the NHS
  • Experience of working in a complex environment
  • Experience of resolving complex problems in a dynamic environment

  Desirable

  • Previous NHS experience
  • Experience chairing meetings, training and appraisal processes
  • EMIS - working knowledge and experience

  Analytical and Judgemental

  Essential

  • Knowledge of NHS Waiting Time Targets and RTT
  • Ability to read complex data, identifying any potential or upcoming issues and highlighting those to Directorate Manager and Divisional Administration and Information Manager.
  • Ability to present data to key stakeholders as needed

  Physical skills

  Essential

  • To motivate staff and set goals/objectives which are monitored effectively
  • To work under pressure
  • To work independently or as part of a team
  • To deal effectively with patient/staff enquires
  • To use initiative to problem solve

  Employer details

  Employer name

  South Tyneside and Sunderland NHS Foundation Trust

  Address

  Monkton Hall Hospital

  Monkton Lane

  Monkton Village

  Jarrow

  Tyne And Wear

  NE32 5NN

  
  

  Employer's website

  https://www.stsft.nhs.uk (Opens in a new tab)

  Employer details

  Employer name

  South Tyneside and Sunderland NHS Foundation Trust

  Address

  Monkton Hall Hospital

  Monkton Lane

  Monkton Village

  Jarrow

  Tyne And Wear

  NE32 5NN

  
  

  Employer's website

  https://www.stsft.nhs.uk (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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