• Job Description

  Req#: 4935682
  
  
  
  
  
  Work. Serve. Thrive. With the City of Durham
  Advance in your career while making a real difference in the community you serve.
  
  A nationally accredited team of passionate professionals devoted to building better lives and a better community through the power of parks and recreation. Our talented team at Durham Parks and Recreation is devoted to community service and provides a diverse range of programs, services, opportunities, and experiences while being united through our core pillars of creating equitable economic impacts; advancing conservation; rejuvenating health and wellness; enhancing quality of life and sustaining social equity.
  
  
  
  
  Hourly Rate: $19.37
  Workdays/Hours: Varies - up to 25 hours per week as needed Monday - Friday; occasional weekends
  
  
  Position to provide clerical and/or office support activities for city functions and staff. Incumbents assigned to this class perform routine administrative support and customer service at the Parks and Recreation Administrative Offices front desk.
  
  Selected candidate will be responsible for providing customer support including greeting and directing guests, receiving and screening calls, registering clients, booking facilities and processing payments and for general administrative support such as distributing mail, data entry filing, record-keeping, copying, document processing and compiling reports.
  • Answers phones, responds to routine questions and/or routes callers to appropriate staff/location;
  • Greets customers; processes registration and reservation requests;
  • Processes routine transactions; monitors for accuracy and completeness;
  • Maintains files and records;
  • Processes incoming/outgoing mail, as assigned;
  • Enters and retrieves data from the City's information systems;
  • Performs other duties of a similar nature and level as assigned.
    
  • High School Diploma or GED, and 1 year of experience in administrative support.
  • One (1) year of experience in administrative support.
  • Valid North Carolina Class C Driver’s License with a satisfactory driving record
  • Ability to read and understand written instructions, to understand simple processes and the routine operation of machines.
  • Experience with Microsoft applications (Excel and Word).
  • Recreation software experience.
  • Keep accurate daily record keeping or proofread.
  • Complete shift paperwork and other opening/closing duties.
  • Use computer systems to process registrations, manage records, or create work orders.
  • Keep up with a schedule of tasks and deadlines by managing your own time wisely.
  • Use point of sale systems (using cash register or credit card machines) to receive payments.
  • Providing support to internal and external customers.
  
  

• About the company

  Local municipal government for the City of Durham, North Carolina. For Durham One Call service requests, visit http://DurhamNC.gov, download the smartphone app in the Apple or Google Play stores, or call (919) 560-1200.

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