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Job Description
• Answer customer questions via chat, email, or call
• Respond to support requests in a clear and timely manner
• Troubleshoot basic issues using guides or FAQs
• Escalate complex problems to the write team
• Update and manage support tickets
• Maintain a helpful and friendly tone with all customers
Skill Set
• At least 2 years of help desk experience • Proven experience with As...

Job Description:
* Empowering Partners to achieve delivery success and drive Customer outcomes through innovative programs, products, and services. Support strategic, global, cross-functional operations and programs. This includes managing expectations with partner stakeholders, identifying risks, and clearly communicating to internal and external stakeholders. Support Partner operations i...

Job Description
Virginia Tech Publishing & Press is looking for a part-time Digital Publishing Accessibility Specialist. This role will support the technical processes of remediating existing digital publication files and ensuring all formats for new publications are born-accessible. The Digital Publishing Accessibility Specialist will report to and work with the Open Publishing Coordinator to ...

Are You Our Next Team Member?
Do you thrive in a fast-paced, leadership-driven role? Do you love technology, problem-solving, and ensuring an exceptional client experience? If you're passionate about leading a team, driving sales & customer success, and helping clients with their tech needs, this role is for you!
About EasyITGuys
Founded in 2009, EasyITGuys is a family-owned IT and cybersecurit...

Description
This is a unique opportunity to join a new and innovative team within the Tech Touch organization, where you'll help shape the future of how we drive growth and retention at scale.
The Tech CS team delivers strategic expertise to help customers grow, retain, and scale with monday.com. Our AI-driven infrastructure ensures we engage the right client at the right time for maximum impac...

Description
This is a unique opportunity to join a new and innovative team within the Tech Touch organization, where you'll help shape the future of how we drive growth and retention at scale.
The Tech CS team delivers strategic expertise to help customers grow, retain, and scale with monday.com. Our AI-driven infrastructure ensures we engage the right client at the right time for maximum impac...

Job Title:
Customer Service / Tech Support Rep – Tech Products (Remote)
Job Description
Title: Customer Service / Tech Support Rep – Tech Products (Remote)
Location: Canada
JOB DESCRIPTION
The Customer Service / Tech Support Rep – Tech Products (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service...