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Job Description
• Answer customer questions via chat, email, or call
• Respond to support requests in a clear and timely manner
• Troubleshoot basic issues using guides or FAQs
• Escalate complex problems to the write team
• Update and manage support tickets
• Maintain a helpful and friendly tone with all customers
Skill Set
• At least 2 years of help desk experience • Proven experience with As...
Department: Retail Technology Division
Location: United States (Remote, with travel as required)
Reports To: Managing Director - North America
Overview
As part of ITAB Group - a global leader in retail solutions - ITAB North America delivers innovative solutions to some of the world's most recognized retail brands. Our expertise spans design, engineering, manufacturing, and full project deliver...
Job Description:
* Empowering Partners to achieve delivery success and drive Customer outcomes through innovative programs, products, and services. Support strategic, global, cross-functional operations and programs. This includes managing expectations with partner stakeholders, identifying risks, and clearly communicating to internal and external stakeholders. Support Partner operations i...
Job Description
Virginia Tech Publishing & Press is looking for a part-time Digital Publishing Accessibility Specialist. This role will support the technical processes of remediating existing digital publication files and ensuring all formats for new publications are born-accessible. The Digital Publishing Accessibility Specialist will report to and work with the Open Publishing Coordinator to ...
Are You Our Next Team Member?
Do you thrive in a fast-paced, leadership-driven role? Do you love technology, problem-solving, and ensuring an exceptional client experience? If you're passionate about leading a team, driving sales & customer success, and helping clients with their tech needs, this role is for you!
About EasyITGuys
Founded in 2009, EasyITGuys is a family-owned IT and cybersecurit...
Job Title:
Customer Service / Tech Support Rep – Tech Products (Remote)
Job Description
JOB DESCRIPTION
The Customer Service / Tech Support Rep – Tech Products (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products a...
