• Job Description

  Req#: A0676-24-0000?language=en&page=66&sort=publicationDateDesc

  Job summary

  Lea Vale Medical Group have an exciting opportunity for an enthusiastic and self-motivated person to join our expanding Admin Team. We are a busy medical practice located in Luton Town Centre and we have recently been rated outstanding by the CQC. The role is full time and has flexible working hours.

  As an employee of Lea Vale Medical Group, you will enjoy the following benefits:

  • Competitive Salary
  • NHS Pension
  • Support to guide your personal and professional development
  • Excellent training opportunities

  Main duties of the job

  We are looking for someone to undertake a variety of administrative duties to assist in the smooth running of the practice including scanning, completing tasks and identifying patients for review. You will process clinical correspondence safely and efficiently ensuring that it is accurately coded. You will ensure you pass appropriate issues to GPs and other members of the practice clinical team.

  About us

  We are a CQC outstanding rated practice who believes in delivering high quality primary care services through effective teamwork and constant learning.

  We are looking for people who share the same teamworking ethics to join our team.

  We learn from the past but are always looking to the future. This is true for when we look for new staff as well, your skills and experience will be what make you suitable for this role but we are more interested in your ideas for the future! How you want to develop yourself and how that will improve our practice and the service we offer to our patients.

  Date posted

  04 January 2024

  Pay scheme

  Other

  Salary

  £11.73 an hour

  Contract

  Permanent

  Working pattern

  Full-time, Flexible working

  Reference number

  A0676-24-0000

  Job locations

  9 Liverpool Road

  Luton

  LU1 1HH

  
  

  Job description

  Job responsibilities

  Processing practice correspondence, which includes coding clinical information.

  • Identify complex or higher risk areas that require input or knowledge from the clinical team. This includes safeguarding issues. You will work to the agreed practice protocols.
  • You will work closely with the practice administrators and clinical team to ensure that you are providing a safe and high quality service to the practice.
  • Liaise with external agencies such as secondary care, community service providers, solicitors and insurance companies as required.
  • Contact patients via phone to arrange appointments for review
  • To assist with all clerical and administrative duties within the administration department

  Job description

  Job responsibilities

  Processing practice correspondence, which includes coding clinical information.

  • Identify complex or higher risk areas that require input or knowledge from the clinical team. This includes safeguarding issues. You will work to the agreed practice protocols.
  • You will work closely with the practice administrators and clinical team to ensure that you are providing a safe and high quality service to the practice.
  • Liaise with external agencies such as secondary care, community service providers, solicitors and insurance companies as required.
  • Contact patients via phone to arrange appointments for review
  • To assist with all clerical and administrative duties within the administration department

  Person Specification

  Qualifications

  Essential

  • Educated to GCSE level or equivalent

  Desirable

  • - GCSE Mathematics & English (C or above)
  • - NVQ Level 2 in Health and Social Care

  Experience

  Essential

  • Experience of working with the general public
  • Experience of administrative duties

  Desirable

  • Experience of working in a health care setting

  Skills and Competencies

  Essential

  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Effective time management (Planning & Organising)
  • Competent in the use of Office and Outlook

  Desirable

  • Experience in using SystmOne

  Person Specification

  Qualifications

  Essential

  • Educated to GCSE level or equivalent

  Desirable

  • - GCSE Mathematics & English (C or above)
  • - NVQ Level 2 in Health and Social Care

  Experience

  Essential

  • Experience of working with the general public
  • Experience of administrative duties

  Desirable

  • Experience of working in a health care setting

  Skills and Competencies

  Essential

  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Effective time management (Planning & Organising)
  • Competent in the use of Office and Outlook

  Desirable

  • Experience in using SystmOne

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Lea Vale Medical Practice

  Address

  9 Liverpool Road

  Luton

  LU1 1HH

  
  

  Employer's website

  https://www.leavale.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Lea Vale Medical Practice

  Address

  9 Liverpool Road

  Luton

  LU1 1HH

  
  

  Employer's website

  https://www.leavale.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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