• Job Description

  Req#: C9152-25-1111?language=en&page=480&sort=publicationDateDesc

  Job summary

  The Dorset Pain Management Service is a vibrant service, passionate about continuous service improvement. We are a multidisciplinary-professional team working across Dorset offering individual pain management programmes (groups or 1:1) alongside interventions/procedures (as clinically necessary). The staff mix includes Pain Consultants, Psychologists, Physiotherapists, pain and mental health Nurses and Occupational Therapists, Therapy Assistants, trainees from various departments and our hardworking admin support team.

  We are looking for a dynamic individual to work across the Pain Service to increase service productivity and service improvement. You will work closely with all professional groups and led by the Service Manager. You will need to be good a problem solving, taking initiative and completing projects.

  37.5 hours per week, work base is negotiable.

  Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.

  Main duties of the job

  An average day would see you working with our Experts By Experience, admin team leads, clinical systems and theatre team. You will need to be good at working in a team, communicating with patients and using digital resources.

  Under the direction of the Service Manager to:

  Undertake specific and defined pieces of work to support the Service Manager and service projects

  Manage the administration functions, systems and processes of the service.

  Develop effective working relationships with all staff and key stakeholders

  Develop standardised administration systems and functions in conjunction with the Service manager and Clinical Lead

  Direct line management of the Administration staff as appropriate and an overarching responsibility for the administration team staff as a whole

  Share time across admin offices service wide to ensure effective working relationships with staff and clarity on working practice is obtained and monitored.

  Work will be managed, with clearly defined objectives whichthe post holder will prioritise and deliver, but priorities maychange and the post holder will need to be adaptable.

  About us

  At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

  We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

  Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

  Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do

  Details

  Date posted

  17 December 2025

  Pay scheme

  Agenda for change

  Band

  Band 5

  Salary

  £31,049 to £37,796 a year p.a. pro rata for part time

  Contract

  Fixed term

  Duration

  12 months

  Working pattern

  Full-time, Flexible working, Home or remote working, Compressed hours

  Reference number

  152-C304.25

  Job locations

  Littlemoor Health Centre

  Louviers Rd,

  Weymouth

  DT3 6SA

  
  

  Job description

  Job responsibilities

  For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

  We understand that using AI can be a useful and supportive tool when completing your application. However, we have also seen an increase in the over-reliance of AI tools which is negatively impacting applications as they remove candidates individuality, and it becomes much harder to get a sense of who you are and your authentic experience. If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety. If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application

  As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contactdhc.wideningparticipation@nhs.net

  Job description

  Job responsibilities

  For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

  We understand that using AI can be a useful and supportive tool when completing your application. However, we have also seen an increase in the over-reliance of AI tools which is negatively impacting applications as they remove candidates individuality, and it becomes much harder to get a sense of who you are and your authentic experience. If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety. If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application

  As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contactdhc.wideningparticipation@nhs.net

  Person Specification

  Knowledge, skills and training

  Essential

  • Relevant degree or equivalent level of training and experience
  • Significant experience and competence in the Microsoft Office suite particularly Outlook, Word and Excel.

  Job specific experience

  Essential

  • Recent previous experience within a comparable role and level of responsibility
  • Previous experience of developing and implementing defined administrative procedures

  Desirable

  • Recent previous experience of working within a customer focused environment

  Managerial/supervisory experience

  Essential

  • Experience in managing/supervising staff
  • Demonstrated ability to analyse situations and to provide a resolution

  Desirable

  • Demonstrated understanding of continuous quality improvement including audit

  IT

  Essential

  • excel or systmone

  Desirable

  • excel or systmone

  Personal qualities/attributes

  Essential

  • Able to plan, organise and prioritise activities and own workload
  • Positive 'can do' approach

  Person Specification

  Knowledge, skills and training

  Essential

  • Relevant degree or equivalent level of training and experience
  • Significant experience and competence in the Microsoft Office suite particularly Outlook, Word and Excel.

  Job specific experience

  Essential

  • Recent previous experience within a comparable role and level of responsibility
  • Previous experience of developing and implementing defined administrative procedures

  Desirable

  • Recent previous experience of working within a customer focused environment

  Managerial/supervisory experience

  Essential

  • Experience in managing/supervising staff
  • Demonstrated ability to analyse situations and to provide a resolution

  Desirable

  • Demonstrated understanding of continuous quality improvement including audit

  IT

  Essential

  • excel or systmone

  Desirable

  • excel or systmone

  Personal qualities/attributes

  Essential

  • Able to plan, organise and prioritise activities and own workload
  • Positive 'can do' approach

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Dorset HealthCare University NHS Foundation Trust

  Address

  Littlemoor Health Centre

  Louviers Rd,

  Weymouth

  DT3 6SA

  
  

  Employer's website

  https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)

  Employer details

  Employer name

  Dorset HealthCare University NHS Foundation Trust

  Address

  Littlemoor Health Centre

  Louviers Rd,

  Weymouth

  DT3 6SA

  
  

  Employer's website

  https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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