City of Grand Rapids
Administrative Aide
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Job Description
- Req#: 4996087
Employer Industry: Municipal Administration
Why consider this job opportunity:
- Medical, Dental, and Vision coverage starting on Day 1
- 6% employee 401a contribution with employer matching (6% or 7% based on bargaining unit)
- Twelve Paid Holidays along with Paid Vacation and Sick Time
- Opportunities for professional development and tuition reimbursement
- Employee Assistance Program with free mental health counseling
- Comprehensive Wellness program with health and wellness incentives
What to Expect (Job Responsibilities):
- Manage office supply inventory, including ordering, stocking, and distributing supplies to team members
- Schedule and coordinate meetings, managing calendars for team members while ensuring all necessary parties are invited
- Monitor and update data within CRM software (Zendesk) to ensure information is current and accurate
- Provide administrative assistance for the director's projects, including organizing documents and tracking timelines
- Assist in organizing and maintaining departmental process documentation, including standard operating procedures (SOPs)
What is Required (Qualifications):
- Associate’s degree from an accredited college or university in Public Administration or a related field
- Minimum of three (3) years of related work experience
- Strong organizational skills and attention to detail
- Proficiency in data entry and basic monitoring in project management software (Monday.com)
- Experience with CRM software, preferably Zendesk
How to Stand Out (Preferred Qualifications):
- Experience in managing office supplies and coordinating meetings
- Familiarity with customer service scripts and document organization
- Ability to conduct preliminary research and gather information effectively
- Knowledge of departmental processes and standard operating procedures
#MunicipalAdministration #AdministrativeSupport #CareerOpportunity #ProfessionalDevelopment #EmployeeBenefits
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