• Job Description

  Req#: 825941

  WHO WE ARE
  Texas Workforce Commission connects people with careers across the state. We are based in Austin on the north lawn of the Texas State Capitol. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. The position is located at 101 E 15th St, Austin, Texas.

  TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.
  

  WHO YOU ARE
  You have great organizational skills, strong computer skills and attention to detail with the ability to handle multiple priorities while meeting strict deadlines.
  
  

  WHAT YOU WILL DO
  This Administrative Assistant II provides support for the Special Program Appeals Department, which adjudicates administrative appeals in disputed Texas Payday Law cases, Tax cases, workforce program cases, and related state and federal programs. Performs routine (journey-level) administrative support work. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.
  
  

  YOU WILL BE TRUSTED TO:
  -Greet visitors, answers telephone and provides quality and courteous customer service and assistance to internal and external customers.
  -Disseminate program and agency information, policies and procedures, responding timely to routine and non-routine inquiries generally related to the Special Program Appeals programs.
  -Prepare, proof, edit, and maintain the Special Program Appeals Department files and forms.
  -Handle incoming and outgoing mail in a timely manner.
  -Assist with preparation and timely submission of Performance Appraisals.
  -Key and maintain work orders of various types (HR, facility, IT, technical, telephone support).
  -Assist front office staff with supply, ordering and accounts payable and receiving.
  -Prepare, generate and distribute reports and correspondences for the department in a timely manner, into various databases.
  -Set up meetings in TEAMS for staff.
  -Perform other duties as assigned, which may include cross training to assist other units as need arises.
  
  

  YOU QUALIFY WITH:
  -One year of full-time experience that provided knowledge of administrative support functions and office practices and procedures, or clerical administration and business management practices, such as preparation, maintenance and control of forms, records and reports
  -Relevant academic credits may be applied toward experience qualifications for this position.
  
  

  YOU ARE A GREAT FIT WITH:
  -Great organizational skills, strong computer skills and attention to detail with the ability to handle multiple priorities while meeting strict deadlines.
  -Advanced demonstrated computer skills including the use of Microsoft Office Programs such as Word, Excel, Outlook, TEAMS.
  -Experience with devices for scanning documents.
  -Exceptional oral, written and telephone communication skills.
  -Demonstrated experience maintaining departmental files.
  -Demonstrated supply and submitting work orders experience.
  -Demonstrated Accounts Payable/Receiving experience.
  -Demonstrated Human Resources experience.
  -Bilingual in English/Spanish.
  
  
  YOU GAIN:
  -A Family Friendly Certified Workplace.
  -Competitive salary: $3,220.00/month
  -Defined Retirement Benefit Plan
  -Optional 401(k) and 457 accounts
  -Medical Insurance
  -Paid time off, including time for vacation, sick and family care leave
  -Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.
  
  VETERANS:
  Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf

  HOW TO APPLY:

  To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo.

  TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas.

  In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

  A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.

• About the company

  Texas Workforce Commission (TWC) is the state agency charged with overseeing and providing workforce development services to employers and job seekers of Texas.

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