Responsibilities

Tasks

• Supervise other workers
• Establish and implement policies and procedures
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Manage contracts
• Answer telephone and relay telephone calls and messages
• Oversee the analysis of employee data and information
• Answer electronic enquiries
• Oversee development of communication strategies
• Order office supplies and maintain inventory
• Greet people and direct them to contacts or service areas
• Type and proofread correspondence, forms and other documents
• Perform data entry
• Provide customer service
• Work with the marketing department to understand and communicate marketing messages to the field
• Maintain and manage digital database
• Perform basic bookkeeping tasks
• Consult with clients after sale to provide ongoing support
• Assign, co-ordinate and review projects and programs
• Plan, organize, direct, control and evaluate daily operations