Under the direction of the Deputy Chief of Police, this individual is responsible for developing and coordinating diverse administrative and support activities. Nature of the work performed requires a professional manner in all dealings with the public and City and department staff. Work requires the exercise of considerable judgment, initiative, and discretion. Some essential job functions include:

• Performs a variety of clerical duties to support departmental operations, including filing, preparing records, and monthly reports.
• Performs customer service duties; answers telephone, provides information on departmental policies and procedures; refers calls to appropriate staff as necessary.
• Maintains and updates departmental record systems and specialized databased, including SQL databases and electronic timekeeping system.
• Verifies and reviews data for completeness and conformance with established regulations and procedures, including employee reimbursements and ordering uniforms.
• Gather and update information related to CALEA accreditation.
• Provide general office support, including backup payroll entry.

The successful candidate must possess excellent verbal and written communication skills and have proven technical skills in various software applications including Microsoft Office Suite. The candidate must also have outstanding organizational and time management skills, and be detail oriented with multi-tasking capabilities in a fast paced environment. Excellent customer service skills, including the ability to deal tactfully with the public and a high level of integrity in dealing with confidential and sensitive information is essential.

This position requires a high school diploma or equivalent and four years of previous office clerical and customer service experience is highly desired. Starting salary is $26.72 per hour with limited benefits to include holiday pay and participation in Illinois Municipal Retirement Fund (IMRF).Hours are generally 7:00 AM – 12:30 PM, Monday through Friday, however may vary at times depending on departmental needs.

Offers of employment are subject to successful completion of in-depth background check, and drug screen. Qualified individuals interested in being considered for the position should submit an employment application, available at www.crystallake.org and attach a letter of interest with resume.

This position will remain open until filled. Applications will be considered as received.

The City of Crystal Lake is an Equal Opportunity Employer