• Job Description

  Req#: 5014659
  The Fort Dodge Police Department is seeking a dedicated and detail-oriented Administrative Assistant to provide advanced administrative support and contribute to the smooth, professional operation of the department. This essential role supports leadership and staff with a range of administrative, fiscal, and customer service responsibilities to ensure high-quality service to the community.
  
  Applications will be reviewed as they are received, with interviews scheduled on a rolling basis. The position may close earlier than the posted deadline if a suitable candidate is selected, so applicants are encouraged to submit their applications promptly.
  • Serve as office manager, organizing records, streamlining office processes, and maintaining filing systems.

  • Provide responsive and courteous customer service by answering phone calls, responding to public inquiries, and assisting with community engagement efforts.

  • Perform accurate data entry in systems such as Zuercher and TRAC, maintaining records for arrests, citations, training, and incidents.

  • Support financial operations by reconciling credit card statements, processing invoices and purchase orders, and preparing grant claims and reports.

  • Maintain confidential personnel and financial records with discretion and professionalism.

  • Coordinate internal and public events including meetings, hiring and retirement ceremonies, and community outreach programs.

  • Assist with updating the Police Department’s webpage to share information and enhance public communication.

  • Order and track office supplies and ensure the functionality of office equipment.
  
  Minimum Qualifications
  • High school diploma or GED required; additional college coursework or a degree in administrative support, accounting, or a business-related field is a plus.

  • At least three (3) years of responsible administrative support experience, or a combination of experience, education, and training that provides the knowledge and skills needed for the role.

  • Must be able to pass a post-offer background check, physical exam, and drug screening.

  • Possess a valid Iowa Driver’s License and meet the requirements of the City’s motor vehicle policy.
  Skills & Abilities
  • Exceptional organizational and time-management skills.

  • Ability to work independently and manage multiple tasks in a busy environment with frequent interruptions.

  • Strong communication skills — written, verbal, and interpersonal.

  • High level of professionalism, confidentiality, and ethical standards.

  • Strong customer service orientation with the ability to remain calm, respectful, and solution-focused under pressure.

  • Ability to build and maintain effective working relationships with staff, community members, and outside agencies.
  Technical Knowledge
  • Proficient in Microsoft Office (Outlook, Word, Excel), internet browsers, and email platforms.

  • Willingness and ability to quickly learn new software (e.g., Zuercher, TRAC).

  • Comfortable using standard office equipment — phones, copiers, scanners, postage machines, etc.
  Preferred Knowledge
  • Familiarity with municipal government operations.

  • Understanding of municipal operations, the Code of Iowa, FOIA regulations, and the difference between civil and criminal legal matters.
  You’ll be part of a professional, mission-driven team that values service, integrity, and community engagement. This role offers the chance to work in a dynamic environment where your organizational and administrative skills make a direct impact every day.
  

• About the company

  The official government website of city of Fort Dodge, Iowa.

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