• Job Description

  Req#: 5014368
  This employee will serve as a customer service representative within DNR's Boat Titling and Licensing Section.
  
  Job Duties Include:
  • Opening and processing mail, including:
    • applications for watercraft and outboard motors and hunting and fishing licenses, permits and tags.
  • Serving as a customer service representative at the window for:
    • boat/motor titling and registration transactions and/or the purchase of hunting and fishing licenses, permits and tags.
  • Answering the customer service phone line for boat titling and licensing.
  • Preparing documents for scanning and imaging.
  • Ensuring documents are properly stamped, dated and coded.
  • Scanning and imaging boating and licensing forms as required into the document management system.
  • Maintaining all Department-issued equipment.
  A high school diploma and one (1) year of clerical experience; or an associate degree. Selected positions may require the ability to type at a corrected rate of 35 words per minute.Ability to type a minimum of 50 words per minute. Prior customer service experience, experience in processing/data entry environment or call center experience preferred. Experience balancing money or managing a cash drawer preferred. A general knowledge of office equipment and procedures to include computer experience. Ability to learn quickly, make sound judgment calls and solve problems related to the job duties. Ability to communicate effectively with the public.

• About the company

  South Carolina (/ˌkærəˈlaɪnə/) is a state in the Southeastern region of the United States.

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