• Job Description

  Req#: 24-12268
  Logistics Administrative Support (117491-1)
  Start Date: ASAP
  Location: Tempe, AZ- 85284
  Duration: 3 months
  Hybrid: 2 days in, 3 days remote
  Role may transition to fully on-site, pending desk space
  Schedule: 40 Hours/Week, M-F, 8:30AM -5pm
  M, T ONSITE
  W, TH, F remote
  Overtime Estimate: 10 Hours per week
  
  Description
  Performs a variety of administrative functions. Schedules appointments, gives information to callers, and takes dictation. Composes memos, transcribes notes, and researches and creates presentations. Generates reports, handles multiple projects, and prepares and monitors invoices and expense reports. May assist with compiling and developing the annual budget.
  
  Requires a high school diploma with at least 2- 5 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May direct and lead the work of others. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.
  
  Story Behind the Need – Business Group & Key Projects
  BG:
  Team is actively working cases from their shippers stating that their shipment was not picked up (amongst other things)
  Their job is to make sure they utilize the tools that they have to find the truth in that (I.E was the shipment picked up, was it a shipper/carrier caused defect)
  Making sure they have someone who will pick up the freight once resolved
  Work with the carriers to schedule pick up appointments to make sure freight gets picked up and delivered in a timely manner
  
  Expectations in each shift (ONCE FULLY RAMPED UP)
  Anywhere between 50-60 cases per day and that is volume based as well.
  
  Reason: Backfill and attrition and peak volume.
  
  Typical Day in the Role:
  Interaction Level:
  -- Managers/leads schedule sync ups daily, daily meetings, follow ups with contractors (coaching's/trainings whenever needed not scheduled), HM does bi weekly follow up with contractors)
  -- HM to help contractors with any struggling aspects
  
  Extension/Conversion?:
  - EXTENSIONS – Y
  - Team runs assignment with 3 month trial, if great candidate will be extended past 3 months
  - Conversion – possible
  
  Compelling Story & Candidate Value Proposition
  Helping shippers with their business needs
  
  Mom and pop shops mostly
  - From star ups to big box companies
  - By helping them get their products onto the shelves
  - Getting that customer obsession
  - They are the front line of the business
  - Getting products into the warehouses so that they can be ordered on our website!
  
  Candidate Requirements
  LPs?
  Customer obsession (number 1!), deliver results, learn and be curious
  
  Qualifications:
  -- Need to have experience in Excel – basic
  -- need to have experience in Office - basic
  -- Associates degree, required
  -- 2-5 years' experience within transportation or supply chain management field
  
  Best vs. Average:
  -- direct correlation with transportation/logistic companies
  
  Top 3 must-have hard skills
  Computer skills
  Understanding transportation / basic level of understanding
  Being able to be a quick learner and absorb knowledge. This role is constantly evolving and changing. Need to be able to be adaptable
  
  Extra Interview Prep for Candidate: Transportation related questions, customer service related questions
  
  
  #TB_EN

• About the company

  Founded in 2002, TalentBurst is the national leader staffing supplier to large MSP contingent workforce programs. Through our 4 delivery centers in Boston, San Francisco, Miami and Gurgaon, India we support 90 Fortune 500 customers every week filling I...

Notice