• Job Description

  Req#: C9362-25-0315?language=en&page=417&sort=publicationDateDesc

  Job summary

  Admin Support for Respiratory Physiology Team

  Administrative support is required for 15hrs per week to cover maternity leave.

  This is to support a small team of respiratory physiologists in the lung function department at Stepping Hill Hospital.

  Main responsibilities would be to book appointments, manage telephone enquiries and scan documents.

  Applicants should have good general education of 5 GCSES or equivalent and have skills and knowledge of office procedures.

  Main duties of the job

  Process referrals/appointment bookings on the Patient Administration System/SOLUS

  Answer general telephone enquiries and direct enquiries to the appropriate staff or department so they can be resolved.

  Scanning of referrals / completed contraindications forms to the appropriate trust systems.

  To provide admin support by printing work-lists off the Trust Systems and booking appointments.

  Ensure workloads across the department are prioritised and up to date

  Sort and distribute incoming emailed referrals to the team.

  Prepare out-going mail ensuring all patient correspondence has the appropriate paperwork enclosed in the envelope.

  To undertake any other duties which is deemed appropriate to the band when requested by Senior Staff.

  Contact and communication with Patient Access Business Group team, Consultants, Nursing staff, Business managers, secretaries, other hospitals, and all departments.

  Dealing with general enquiries from patients, relatives and other departments.

  Participate in local team brief.

  Personal responsibility to ensure that all scanning is accurately completed

  To ensure that referrals are processed in a timely manner in line with trust KPI's

  Take responsibility for patients and callers in terms of problem solving and general enquires.

  About us

  We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

  We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

  We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

  If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

  We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

  Benefits we offer to you:

  • Between 27-33 days of annual leave plus bank holidays
  • NHS pension scheme membership
  • Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
  • NHS Staff discounts
  • Cycle to work scheme
  • Salary finance - for loans, savings, budget planning and tips on managing debt
  • Stockport Credit Union- for local financial advice

  Date posted

  10 April 2025

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £24,169 a year pro rata

  Contract

  Fixed term

  Duration

  9 months

  Working pattern

  Part-time

  Reference number

  362-A-25-7093230

  Job locations

  Stepping Hill Hospital

  Poplar Grove

  Stockport

  SK2 7JE

  
  

  Job description

  Job responsibilities

  Please refer to the attached Job description and person specification for more details on responsibilities.

  Job description

  Job responsibilities

  Please refer to the attached Job description and person specification for more details on responsibilities.

  Person Specification

  Education and Qualifications

  Essential

  • 5 GCSEs (A-C) or equivalent

  Knowledge

  Essential

  • Keyboard and IT skills (knowledge in Microsoft Excel and Word amongst other packages)

  Experience

  Essential

  • Excellent communication skills - telephone, email and face to face.
  • Ability to work both as part of a team and on own initiative
  • Keyboard and IT skills (experience using Microsoft Excel and Word, amongst other packages)

  Desirable

  • General Office Experience

  Skills and Abilities

  Essential

  • Excellent Communication skills.
  • Remain calm under pressure
  • Commitment to take on new challenges
  • Methodical/Organised approach to work
  • Ability to multi-task
  • Good time management skills
  • Sensitive to the needs of others

  Desirable

  • Confident and Enthusiastic

  Person Specification

  Education and Qualifications

  Essential

  • 5 GCSEs (A-C) or equivalent

  Knowledge

  Essential

  • Keyboard and IT skills (knowledge in Microsoft Excel and Word amongst other packages)

  Experience

  Essential

  • Excellent communication skills - telephone, email and face to face.
  • Ability to work both as part of a team and on own initiative
  • Keyboard and IT skills (experience using Microsoft Excel and Word, amongst other packages)

  Desirable

  • General Office Experience

  Skills and Abilities

  Essential

  • Excellent Communication skills.
  • Remain calm under pressure
  • Commitment to take on new challenges
  • Methodical/Organised approach to work
  • Ability to multi-task
  • Good time management skills
  • Sensitive to the needs of others

  Desirable

  • Confident and Enthusiastic

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Stockport NHS Foundation Trust

  Address

  Stepping Hill Hospital

  Poplar Grove

  Stockport

  SK2 7JE

  
  

  Employer's website

  http://www.stockport.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Stockport NHS Foundation Trust

  Address

  Stepping Hill Hospital

  Poplar Grove

  Stockport

  SK2 7JE

  
  

  Employer's website

  http://www.stockport.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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