NHS
Administrative Team Leader
This job is now closed
Job Description
- Req#: C9234-23-1301?language=en&page=1140&sort=publicationDateDesc
- be responsible for the day-to-day supervision of the Administration Team including undertaking annual appraisals, identification of training needs and managing sickness in line with Trust guidelines.
- provide comprehensive administration support to allocated Workplace Health & Wellbeing customers including producing statistical information, customer service queries and being the main point of contact for your customers.
- play an active role in planning, development and implication of ad-hoc departmental projects, working closely with members of the clinical team and ensuring that deadlines are met.
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
- Day to day line manager / supervision responsibilities of the Administrative Team, highlighting issues when they arise, redistributing work tasks and approving annual leave to ensure sufficient departmental cover.
- Supporting the Operations Manager in the recruitment and retention of staff.
- Ensuring administrative workloads are and contracts are fairly distributed and that external contracts receive an appropriate level of support.
- Provide comprehensive administrative support to specific and allocated Workplace and Health and Wellbeing external contracts which includes providing advice and guidance to key stakeholders within the contract, producing statistical information, analysing, and producing this information into reports for the contract review meetings
- The post holder will play an active role in the planning, development and implementation of ad-hoc departmental projects, and including marketing and new contract implementation planning for the administration team.
- The post holder will ensure their time is managed to meet project deadlines and will provide regular update information to interested parties regarding project development and implementation.
- The post holder will deputise in the absence of the IT and Administrative Support Officer to provide frontline IT and e-OPAS system administrative support and advice when required. The post holder will also have a general understanding of how to configure the e-OPAS system.
- Provide specialist e-OPAS/portal training and support to external customers when required.
- Provide specialist IT training and support to the administrative team, enabling them to produce quality statistics to departmental standards and via a variety of departmental formats.
- Day to day line manager / supervision responsibilities of the Administrative Team, highlighting issues when they arise, redistributing work tasks and approving annual leave to ensure sufficient departmental cover.
- Supporting the Operations Manager in the recruitment and retention of staff.
- Ensuring administrative workloads are and contracts are fairly distributed and that external contracts receive an appropriate level of support.
- Provide comprehensive administrative support to specific and allocated Workplace and Health and Wellbeing external contracts which includes providing advice and guidance to key stakeholders within the contract, producing statistical information, analysing, and producing this information into reports for the contract review meetings
- The post holder will play an active role in the planning, development and implementation of ad-hoc departmental projects, and including marketing and new contract implementation planning for the administration team.
- The post holder will ensure their time is managed to meet project deadlines and will provide regular update information to interested parties regarding project development and implementation.
- The post holder will deputise in the absence of the IT and Administrative Support Officer to provide frontline IT and e-OPAS system administrative support and advice when required. The post holder will also have a general understanding of how to configure the e-OPAS system.
- Provide specialist e-OPAS/portal training and support to external customers when required.
- Provide specialist IT training and support to the administrative team, enabling them to produce quality statistics to departmental standards and via a variety of departmental formats.
- NVQ level 3 or equivalent
- Experience of producing statistics in a number of formats
- Good communication and interpersonal skills
- Ability to lead, motivate and encourage others in a team
- Flexible, responsive approach to work
- Team player, collegial working style, willing to share responsibility
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
- NVQ level 3 or equivalent
- Experience of producing statistics in a number of formats
- Good communication and interpersonal skills
- Ability to lead, motivate and encourage others in a team
- Flexible, responsive approach to work
- Team player, collegial working style, willing to share responsibility
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Job summary
This is an exciting opportunity for a motivated individual to join Workplace Health & Wellbeing as an Administration Team Leader.
Workplace Health and Wellbeing has developed significantly over recent years providing occupational health and wellbeing services to local NHS, public sector and private organisations and has over 300 companies who contract with the service beyond the Norfolk & Norwich University Hospital.
The post holder will provide leadership support for the administration team, as well as day to day responsibility for external contracts and NNUH.
Full time: 37.5 hours per week
Interview date: 11th December 2023
Main duties of the job
As the successful post holder, you will:
This is an opportunity to work within a city centre office location and to work alongside a high performing team who are committed to providing a high quality service.
This is a unique opportunity to work with NHS and external companies.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
Date posted
15 November 2023
Pay scheme
Agenda for change
Band
Band 4
Salary
£25,147 to £27,596 a year per annum
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
234-23-C1520
Job locations
20 Rouen Rd
Norwich
NR1 1QQ
Job descriptionJob description
Job responsibilities
Supervisory Responsibilities:
Professional Responsibilities:
IT Responsibilities:
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Job responsibilities
Supervisory Responsibilities:
Professional Responsibilities:
IT Responsibilities:
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Person SpecificationPerson Specification
Qualifications
Essential
Experience
Essential
Skills
Essential
Attitude & Aptitude
Essential
Qualifications
Essential
Experience
Essential
Skills
Essential
Attitude & Aptitude
Essential
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Norfolk and Norwich University Hospital
Address
20 Rouen Rd
Norwich
NR1 1QQ
Employer's website
https://teamnnuh.co.uk/ (Opens in a new tab)
Employer details
Employer name
Norfolk and Norwich University Hospital
Address
20 Rouen Rd
Norwich
NR1 1QQ
Employer's website
https://teamnnuh.co.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.