• Job Description

  Req#: 102691

  Bring your strong analytical and technical skills to this dynamic opportunity
  
  Are you passionate about user experience research and its impact on digital product development? We are seeking a talented and experienced Senior User Experience Researcher to join our dynamic Agile Scrum Team. As a key member of our team, you will play a crucial role in developing, integrating, and consolidating enterprise applications to support our ministry or government's strategic and operational goals. You will report to an excluded manager at the Business Leadership Level focusing on developing, integrating and consolidating enterprise applications to support the Ministry or Government’s strategic and operational goals.

  If you possess a natural curiosity, analytical mindset, and meticulous attention to detail, we invite you to apply for this exciting opportunity. Join us in shaping exceptional digital products that meet the needs of our users and stakeholders.
  
  Job Requirements:

  • Bachelor’s Degree in a design discipline, social sciences, or humanities. An equivalent combination of education and experience may be considered.
  • Experience in user-centered design practices gained working in a user-experience research/design capacity.
  • Experience designing and executing research plans using leading UX and service design practices (co-design, usability testing, in-situ interviews, research methodologies, observation, data analysis, comparative analysis, etc.), to determine the most effective methods at each stage of the work.
  • Experience documenting and communicating user insights to project teams and to senior leadership (journey maps, wireframes, lo-fi prototypes, etc.).
  • Experience of working in an agile development environment with User Experience teams, business analysts, subject matter experts and developers to create iteratively and improve digital products and services.

  Preference may be given to candidates with:

  • Experience mentoring and supporting less experienced UX practitioners.
  • Experience with analyzing Business processes and Process mapping as a method of visualizing Business Processes.
  • Experience mentoring and supporting various stakeholders with technical data literacy.

  For questions regarding this position, please contact Smruti.Sahoo@gov.bc.ca.
  
  About this Position:
  Amendment (July 10, 2023): Remote work description was updated.
  An eligibility list may be established to fill future temporary and permanent vacancies.
  Remote work is allowed, this position can work up to full time from their home in British Columbia subject to an approved Telework Agreement. The position headquarters will be Victoria or Vancouver.
  
  Working for the BC Public Service:
  The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

  This is your opportunity to build your career and to gain a better understanding of all the public service has to offer, such as competitive employee benefits, amazing learning opportunities and a chance to engage in rewarding work with an award winning employer. The BC Public Service encourages a healthy work/life balance that enables you to take advantage of the community and surrounding area in which you live. For more information, please visit What The BC Public Service Offers You.

  The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact IndigenousApplicants@gov.bc.ca or 778-405-3452.
  
  How to Apply:
  Your application must clearly demonstrate how you meet the job requirements listed above.

  Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

  Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

  Questionnaire: YES (COMPREHENSIVE) - You will be prompted to complete a comprehensive online questionnaire to demonstrate how you meet the job requirements. Ensure you include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. Please allot approximately 60 minutes to complete the questionnaire.

  Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible.
  
  Additional Information:
  A Criminal Record Check (CRC) will be required.

  Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.

  Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition.

• About the company

  The provincial government of British Columbia is the body responsible for the administration of the Canadian province of British Columbia.

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