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Advanced Medical Support Assistant - Home Based Primary Care
This job is now closed
Job Description
- Req#: 841566500
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Competitive salary with regular increases based on qualifications
- Generous paid time off: 37-50 days annually, including holidays and sick leave
- Up to 12 weeks of paid parental leave after one year of employment
- Childcare subsidy available for eligible employees after 60 days
- Opportunity to work in a supportive environment focused on veteran care
- Engage in meaningful work that directly impacts the well-being of veterans and their families
What to Expect (Job Responsibilities):
- Serve as a receptionist, managing patient interactions both in-person and via phone
- Coordinate administrative services for veterans and their families to ensure seamless care
- Document and resolve patient and employee concerns effectively
- Maintain accurate health and administrative information within the Computerized Patient Record System (CPRS)
- Conduct patient surveys and audits to improve service delivery and compliance
What is Required (Qualifications):
- U.S. Citizenship required
- Minimum of six months of experience in clerical, office, customer service, or administrative roles
- Proficiency in written and spoken English
- Familiarity with electronic health records and scheduling systems
- Advanced knowledge of medical terminology and patient support processes
How to Stand Out (Preferred Qualifications):
- Experience supporting multiple interdisciplinary teams in a healthcare setting
- Background in managing busy phone lines and relaying messages accurately
- Familiarity with reviewing home health agency orders and utilizing Adobe Pro
- Experience in requesting medical records from non-VA facilities
#HealthcareServices #VeteranSupport #AdministrativeSupport #CareerGrowth #CompetitiveBenefits
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