Airbus
Aerospace Customer Support Engineer
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Job Description
- Req#: JR10384809
Employer Industry: Aerospace Manufacturing
Why consider this job opportunity:
- Competitive base salary with potential incentive compensation, including profit-sharing schemes and participation in an Employee Stock Ownership Plan (ESOP)
- Generous paid time off, including personal time, holidays, and a paid parental leave program
- Comprehensive insurance coverage, including medical, dental, vision, life, and disability insurance
- Opportunities for professional development through access to over 10,000 e-learning courses and participation in accelerated development programs
- Support for flexible working arrangements to promote innovative thinking and work-life balance
- Work in a dynamic environment with a team dedicated to delivering high-quality solutions to global airline customers
What to Expect (Job Responsibilities):
- Manage a diverse portfolio of customer accounts to ensure timely delivery of retrofit solutions and scheduled maintenance services
- Provide on-site assistance for airline partners, focusing on the evaluation of maintenance programs and service bulletins
- Assess aircraft status when deviations from standard maintenance procedures occur and define recovery actions
- Monitor subcontractor performance by tracking key metrics and leading quality reviews
- Collaborate with cross-functional teams to drive continuous improvement in tools and governance
What is Required (Qualifications):
- Bachelor’s Degree in Engineering (Aerospace, Mechanical, Electrical, or Civil)
- Minimum of 6 years of experience in the aircraft customer service field, including airline, MRO, or maintenance experience
- Strong computer skills, including proficiency in MS Excel and Google Suite applications
- Excellent communication, negotiation, and organizational skills
- Authorized to work in the U.S.
How to Stand Out (Preferred Qualifications):
- Familiarity with Service Bulletin content, processes, and RDAF management
- Experience in aircraft maintenance and airline operations
#Aerospace #CustomerSupport #CareerOpportunity #ProfessionalDevelopment #EqualOpportunityEmployment
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
3642356 Airbus SE is a European multinational aerospace corporation.
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