Envoy Air

Airport Agent - Customer Service


Pay$16.29 / hour
LocationPensacola/Florida
Employment typePart-Time

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  • Job Description

      Req#: 10429

      Overview

      Come and work for Envoy Air, an American Airlines Group Company, at PNS and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.

      We are hiring immediately, with no experience required!

      Pay rate: $16.29

      Responsibilities

      What’s in it for you?

      • Travel for free with your family and friends on flights across the American Airlines global network.
      • Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
      • Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
      • In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
      • Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
      • Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.

      What you will be doing!

      • Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger’s trip. Don’t let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
      • This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
      • No time for the gym? No problem! You will get a good workout in while lifting the customers’ bags onto the belt and seeing them off to their destination.
      • This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!

      Qualifications

      Requirements:

      • Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
      • 18 years or older.
      • Must possess at least one form of TSA-acceptable identification for business travel purposes.
      • High school diploma, GED, or international equivalent.
      • Ability to pass a pre-employment drug screen and background check.
      • Authorized to work in U.S. without sponsorship.

      Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos

      Envoy Air is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT.

      Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.

  • About the company

      Envoy Air Inc. is an air carrier headquartered in Irving, Texas, in the Dallas-Fort Worth metroplex.