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Chat bot that is live in 2 languages - customer facing
Review the performance on a heavy basis
Using automation and manual reviews to look at patterns of how the bots preforming across multiple topics
Identify the need to dig deeper on various topics and create a strategy on how to review the customer transcripts and the machine learning (lobbying and deploying) and AI performance
Using the...

We are seeking an Agent Experience Specialist to play a key role in supporting and empowering our agent community. You'll be at the forefront of agent satisfaction, engagement, and enablement-helping agents thrive through innovative programming, resourceful support, and collaborative problem-solving. This role is ideal if you're passionate about making a difference and enjoy working in a dynami...

At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line - People, Profit, and Planet - by delivering an exceptional coffee experience that elevates our co...

About the Role
Role: Full time | Remote - Ohio residents
If you want to start a career where you can showcase your computer and problem-solving skills, this entry-level customer service position is an excellent opportunity.
You don't need to know anything about cars or parts - we'll train you on everything you need to know to succeed.
Pay Transparency
This position starts at $13 per hour.
What...

Research Engineer - Reinforcement Learning
You'll bring reinforcement learning to Firecrawl's core product - building the training infrastructure, reward pipelines, and fine-tuning systems that make our models meaningfully better at extracting, understanding, and structuring web data. This isn't theoretical RL research. You'll build your own training infra, run fast experiments, ship models to ...

Our Story
At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight." We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, ...

FloSports is the leading digital platform for underserved sports, combining live and on-demand streaming, original programming, data, and technology to help sports grow their audiences and build sustainable businesses, from youth to professional levels. By bringing thousands of events and communities onto one platform, Flo creates scale where none previously existed, connecting passionate fans ...

Off-Page SEO Specialist
You'll own everything that builds Firecrawl's authority off our own site - backlinks, digital PR, brand mentions, and the newer game of getting cited inside ChatGPT, Perplexity, Claude, and the other LLMs developers now use to discover tools. Traditional off-page SEO and GEO (generative engine optimization) are converging fast, and we want one person who can run both. Yo...

About Call 4 Health
Call 4 Health (C4H) is a fully remote, multi-state medical call center organization serving hospitals, health systems, and physician groups nationwide. We deliver HIPAA-compliant patient access, nurse triage, answering services, and related healthcare BPO solutions.
Role Summary
The Performance Development & Training Specialist designs, delivers, and reinforces training and ...

Overview
The Director of CS Digital Strategy is a highly motivated customer service leader with a proven record of building and optimizing digital platforms while continuing to deliver best in class customer service on existing platforms. The Director will be responsible for applying skills and knowledge with a disciplined approach to ensure the team meets or exceeds performance objectives, mai...

Quick Summary
Serve as the trusted voice of Kin, supporting and advocating for homeowners across 14 states. Handle policies, payments, and coverage questions while delivering fast, empathetic service in a high-volume environment. Active P&C license required. Join a team that puts customers first every single day.
Who we are
Kin makes life simpler, more affordable, and better for homeowners - es...

Quick Summary
Serve as the trusted voice of Kin, supporting and advocating for homeowners across 13 states. Handle policies, payments, and coverage questions while delivering fast, empathetic service in a high-volume environment. Active P&C license required. Join a team that puts customers first every single day.
Who we are
Kin makes life simpler, more affordable, and better for homeowners - es...

Job Family
Internal Sales
About Us
At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.
Ultimately, we appreciate the uniqueness of ...

Job Family
Internal Sales
About Us
At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.
Ultimately, we appreciate the uniqueness of ...

Job Family
Internal Sales
About Us
At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.
Ultimately, we appreciate the uniqueness of ...

Overview
MarketSource is a sales acceleration company focused on delivering better outcomes for many of the world's most iconic brands. We design, operationalize, and execute managed sales and customer experience solutions for companies in B2B and B2C environments.
Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of peopl...

Overview
Help Desk Specialist I - Tier 1 Bilingual
Remote
Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who suppor...

Overview
Help Desk Specialist I - Tier 1
Remote
Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-...

Working with Us
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of t...