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Chat bot that is live in 2 languages - customer facing
Review the performance on a heavy basis
Using automation and manual reviews to look at patterns of how the bots preforming across multiple topics
Identify the need to dig deeper on various topics and create a strategy on how to review the customer transcripts and the machine learning (lobbying and deploying) and AI performance
Using the...

t ITCON Services, we don't just manage programs-we help power mission-critical services that impact millions of people. We are seeking a strategic and detail-driven Remote Content Manager to lead content operations supporting a high-visibility government contact center program for USCIS.
* Location: Remote
* Citizenship: Must be a U.S. Citizen (Required)
In this role, you'll s...

At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line - People, Profit, and Planet - by delivering an exceptional coffee experience that elevates our co...

Research Engineer - Reinforcement Learning
You'll bring reinforcement learning to Firecrawl's core product - building the training infrastructure, reward pipelines, and fine-tuning systems that make our models meaningfully better at extracting, understanding, and structuring web data. This isn't theoretical RL research. You'll build your own training infra, run fast experiments, ship models to ...

FloSports is the leading digital platform for underserved sports, combining live and on-demand streaming, original programming, data, and technology to help sports grow their audiences and build sustainable businesses, from youth to professional levels. By bringing thousands of events and communities onto one platform, Flo creates scale where none previously existed, connecting passionate fans ...

About Call 4 Health
Call 4 Health (C4H) is a fully remote, multi-state medical call center organization serving hospitals, health systems, and physician groups nationwide. We deliver HIPAA-compliant patient access, nurse triage, answering services, and related healthcare BPO solutions.
Role Summary
The Performance Development & Training Specialist designs, delivers, and reinforces training and ...

Overview
About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting...

Overview
The Director of CS Digital Strategy is a highly motivated customer service leader with a proven record of building and optimizing digital platforms while continuing to deliver best in class customer service on existing platforms. The Director will be responsible for applying skills and knowledge with a disciplined approach to ensure the team meets or exceeds performance objectives, mai...

Quick Summary
Serve as the trusted voice of Kin, supporting and advocating for homeowners across 14 states. Handle policies, payments, and coverage questions while delivering fast, empathetic service in a high-volume environment. Active P&C license required. Join a team that puts customers first every single day.
Who we are
Kin makes life simpler, more affordable, and better for homeowners - es...

Quick Summary
Serve as the trusted voice of Kin, supporting and advocating for homeowners across 13 states. Handle policies, payments, and coverage questions while delivering fast, empathetic service in a high-volume environment. Active P&C license required. Join a team that puts customers first every single day.
Who we are
Kin makes life simpler, more affordable, and better for homeowners - es...

Job Family
Internal Sales
About Us
At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.
Ultimately, we appreciate the uniqueness of ...

Job Family
Internal Sales
About Us
At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.
Ultimately, we appreciate the uniqueness of ...

Job Family
Internal Sales
About Us
At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.
Ultimately, we appreciate the uniqueness of ...