Tufts Health Plan

Appeals and Grievance Analyst


PayCompetitive
LocationCanton/Massachusetts
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R7400
      Employer Industry: Health Insurance

      Why Consider this Job Opportunity:
      - Competitive salary range from $53,079 to $68,691
      - Comprehensive benefits package including medical, dental, and vision coverage
      - Retirement plans and employer-paid life and disability insurance
      - Tuition program for career development
      - Emphasis on diversity, equity, inclusion, accessibility, and health equity
      - Opportunity to work for a leading health and wellbeing organization with a nonprofit heritage

      What to Expect (Job Responsibilities):
      - Serve as a member advocate, explaining the appeal and grievance process
      - Manage member appeals and grievances from documentation to resolution, ensuring compliance with regulations
      - Review and interpret product and benefit designs for all lines of business
      - Collect and analyze necessary documents and records for research
      - Make recommendations on appeal decisions based on member benefits and circumstances

      What is Required (Qualifications):
      - Associates Degree or equivalent experience in healthcare, conflict resolution, or related field
      - 3-5 years of healthcare or insurance experience
      - Proficiency in computer operations and Windows applications
      - Strong communication and interpersonal skills
      - Ability to work independently and collaboratively

      How to Stand Out (Preferred Qualifications):
      - Knowledge of health insurance products, policies, and procedures
      - Experience with health care benefits and regulatory knowledge

      #HealthInsurance #CompetitiveSalary #CareerDevelopment #DiversityEquityInclusion #HealthEquity

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Tufts Health Plan is a Massachusetts-based health insurance company under Tufts Associated Health Plans, Inc.

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