Ascension

Application Support Analyst

New

Pay$75295.00 - $104957.00 / year
LocationMyrtle Point/Oregon
Employment typeFull-Time
  • Job Description

      Req#: 403524
      Employer Industry: Healthcare Data Management

      Why consider this job opportunity:
      - Salary up to $104,957.00 per year
      - Opportunity for career advancement and growth within the organization
      - Work remotely within the Central Standard Time Zone
      - Comprehensive benefits including health insurance options, retirement plans with employer match, and tuition reimbursement
      - Supportive and collaborative work environment focused on transforming healthcare
      - Chance to make a positive impact on patient outcomes through innovative solutions

      What to Expect (Job Responsibilities):
      - Create and manage tickets documenting user issues and requests using the incident tracking system
      - Resolve Tier 1 issues independently and document Tier 2 and Tier 3 issues
      - Perform troubleshooting using limited SQL queries and monitor system interfaces to assess data discrepancies
      - Participate in quality assurance activities including developing test plans, executing tests, and ensuring alignment with business objectives
      - Provide training and user support to business clients, along with writing user documentation and training materials

      What is Required (Qualifications):
      - High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job-specific experience required
      - Minimum of 1 year of experience as a Business Analyst or Systems Analyst
      - Familiarity with web-based application development technologies such as .NET, XML, and SQL
      - Exceptional verbal and written communication skills
      - Strong analytical and problem-solving skills

      How to Stand Out (Preferred Qualifications):
      - Bachelor’s degree in Business, Information Systems, Computer Science, or a related field
      - Experience testing web applications and managing testing resources
      - SQL development experience
      - Experience creating test plans and executing test scripts for System and User Acceptance Testing
      - Healthcare industry experience

      #HealthcareDataManagement #ApplicationSupport #RemoteWork #CareerGrowth #QualityAssurance

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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