UAMS - University of Arkansas for Medical Sciences

Appointment Business Center Scheduler III


Pay$16.33 / hour
LocationLittle Rock/Arkansas
Employment typeFull-Time
  • Job Description

      Req#: R0080554
      Employer Industry: Healthcare Services

      Why consider this job opportunity:
      - Salary up to $33,966.40 per year
      - Comprehensive health benefits including medical, dental, and vision plans
      - Generous holiday, vacation, and sick leave policies
      - Retirement plan with up to 10% matched contribution from the employer
      - Opportunities for career training and educational advancements
      - Supportive work environment focused on teamwork and patient care

      What to Expect (Job Responsibilities):
      - Schedule, reschedule, coordinate, and cancel patient appointments efficiently
      - Input and update accurate patient information in the system
      - Answer phone calls professionally and communicate effectively with patients
      - Maintain strict confidentiality while handling sensitive patient information
      - Resolve conflicts and demonstrate effective service recovery skills

      What is Required (Qualifications):
      - High School Diploma or GED
      - Minimum of three (3) years of customer service experience, preferably in a healthcare setting
      - Knowledge of basic medical terminology
      - Intermediate proficiency with computers, particularly the MS Office Suite
      - Basic keyboard and telephone etiquette skills

      How to Stand Out (Preferred Qualifications):
      - Experience working with the EPIC system
      - Previous call center experience

      #HealthcareServices #CustomerService #PatientCare #CareerOpportunity #CompetitiveBenefits

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      The University of Arkansas for Medical Sciences is a public medical school in Little Rock, Arkansas.

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