University of Arkansas at Little Rock
Appointment Business Center Scheduler III
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Job Description
- Req#: R0080554
Employer Industry: Healthcare Services
Why Consider this Job Opportunity:
- Salary up to $33,966.40 per year
- Comprehensive health benefits including medical, dental, and vision plans for qualifying staff and their families
- Generous holiday, vacation, and sick leave policies
- Retirement plan with up to a 10% matched contribution from the employer
- Educational discounts available for staff and dependents
- Opportunities for career training and professional development
What to Expect (Job Responsibilities):
- Schedule, reschedule, coordinate, and cancel patient appointments in a call center environment
- Input and update accurate patient information to ensure efficient operations
- Answer phone calls in a professional and friendly manner, demonstrating effective communication skills
- Provide accurate and complete information to patients and other stakeholders
- Maintain strict confidentiality and handle conflicts professionally using effective service recovery skills
What is Required (Qualifications):
- High School Diploma or GED
- Minimum of three (3) years of customer service experience, preferably in registration, billing, or scheduling within a healthcare setting
- Basic knowledge of medical terminology
- Intermediate proficiency with computers, particularly the MS Office Suite
- Basic keyboard skills and telephone etiquette
How to Stand Out (Preferred Qualifications):
- Experience working with the EPIC system
- Previous call center experience
#HealthcareServices #PatientCare #CustomerService #CareerOpportunity #HealthcareJobs
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The University of Arkansas at Little Rock is a public research university in Little Rock, Arkansas.
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