Area Sales Manager

Reports to : General Manager

Department: Sales

WHO WE ARE

Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest. The firm’s award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2022 Hotel Business Magazine Top 100 Hospitality Management Company . Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third-party management. With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates.

BENEFITS

• Competitive compensation package
• Full benefits package, including 401K with matching and paid time off from Day 1
• Growth company focused on expansion through strategic acquisition and development
• Hotel discounts at locations worldwide.

JOB DESCRIPTION

Reporting to the General Manager of the Holiday Inn Express & Suites Lockport, the Area Sales Manager is primarily responsible for increasing room night sales and guiding group and business transient sales strategy for a cluster of 2 hotels, The Holiday Inn Express & Suites Morris and The Holiday Inn Express & Suites Lockport. The Area Sales Manager will ensure targets for sales activities, group + BT production, market share, and total hotel financials (budget) are met.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Consistently achieve and surpass revenue-driven sales targets by utilizing a profitable, solution-oriented sales approach that benefits both the company and the client.
• Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
• Capture competitor's accounts through networking, research, and reader board surveys in order to target and solicit those most probable to generate new business.
• Acquires referrals from existing accounts
• Continually targets and prospects for new business through telemarketing, creativity, community involvement, relationship building and innovation.
• Utilizes yield management techniques by profitably negotiating room rates and function space commitments to enhance the hotel's financial performance.
• Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements while upholding sales guidelines for the hotel.
• Maintains well-documented, accurate, organized, and up-to-date file management system to serve client and employer in the most expedient, organized, and knowledgeable manner.
• Develops strong customer relationships through frequent communication and the use of professional, courteous, and ethical interpersonal interaction.
• Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner.
• Focuses on revenue-producing activity and maximizes selling time by self-managing dedicated time on direct sales efforts.
• Represents themselves and the hotel with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude always.
• Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel.
• Assists in generating quarterly action plans for assigned market segment to drive success for the hotel.
• Actively participates in those community and trade organizations that most benefit the hotel's exposure to the community and the hotel's bottom line.
• Identify customer business requirements and craft customer offers via proposals and contractual documents.
• Travel locally to conduct outside calls, promote the hotel and review competition.
• Collaborates with the General Managers to support the hotel's overall sales strategy and planning by providing valuable research and informed insights.
• Other responsibilities as assigned. Responsibilities are subject to change.

QUALIFICATIONS

• A minimum of 1 year of hotel sales experience
• A degree preferably in Sales and Marketing and/or Hospitality Management is highly desirable
• Experience with Delphi and/or Opera PMS systems a plus, but not required
• Highly self-motivated and disciplined