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Job Description
- Req#: 9601
Employer Industry: Business Process Outsourcing for the Insurance Industry
Why consider this job opportunity:
- Salary starting at $16/hour, depending on experience and qualifications
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on customer satisfaction and care coordination
- Engaging culture that promotes respect, integrity, learning, and initiative
What to Expect (Job Responsibilities):
- Meet or exceed the 85% MOS Productivity Percentage department standard consistently
- Coordinate timely completion and processing of on-site assessments by network nurses and agencies
- Document all actions and communications regarding on-site assessments accurately
- Communicate status updates on assessment requests to customers in a timely manner
- Research home care services, including pricing, and negotiate provider rates for cost-effective solutions
What is Required (Qualifications):
- High school diploma or equivalent G.E.D.
- One year of telephonic customer service experience in an office and/or business environment
- Ability to type at least 40 words per minute
- Proficient in basic computer software, including Microsoft Office
- Detail-oriented with excellent organizational, listening, and communication skills
How to Stand Out (Preferred Qualifications):
- 2+ years of telephonic customer service experience in an office and/or business environment
- Prior experience in the geriatric health care or insurance industry
#InsuranceIndustry #CustomerService #CareerOpportunity #GrowthPotential #SupportiveWorkEnvironment
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
A leading provider of business process outsourcing to the insurance industry
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