• Job Description

  Req#: ASSIS003057

  Space Coast Credit Union (SCCU), the 3rd largest credit union in Florida, is looking for a Full Time, Assistant Branch Manager to join our ONESCCU team in our Orange City Walmart Branch! SCCU has been in business for over 70 years, has over 8 billion dollars in assets and WE ARE GROWING!

  Our Members are our top priority and we stand behind our Brand Promise: Honest People, Trusted Products, Time Valued. We offer a rich benefits package and career advancement opportunities.

  SCCU Team Member Benefits:

  • ONESCCU annual bonus available
  • Medical, Dental & Vision Insurance
  • HSA (Health Savings Account) with SCCU matching contribution
  • SCCU Paid Long Term and Short Term Disability coverage
  • SCCU Paid Term Life Insurance
  • Employee Assistance Program (EAP)
  • Paid Time Off
  • 401(K) Pre-Tax Savings Plan with SCCU match- 100% of the first 5% of employee contributions
  • Tuition Reimbursement Program

  SCCU Team Member financial discounts & perks (save money every month!):

  • Loan Discounts - Mortgage, 2nd Mortgage, Auto, Motorcycle, Boat etc. / GAP coverage at half price
  • Fixed low rate credit card- 5.99%, if approved
  • FREE Identify Theft Protection!
  • No fee SCCU accounts

  Purpose:

  Responsible for overseeing the day-to-day service and operations of a satellite branch, ensuring member retention and growth, enhancing profitability, and fostering a supportive environment for Team Members.

  Principal Duties and Responsibilities:

  • Directs and coaches branch staff to achieve established goals and service levels, providing regular performance feedback to foster development.
  • Establishes sales goals and collaborates with Area/Branch Manager to achieve targets, fostering a sales-oriented culture within the branch.
  • Manages sales and referral tracking for product goals, facilitating periodic sales contests to drive performance.
  • Oversees daily branch operations, ensuring efficient workflow and exceptional member service while managing cash levels effectively.
  • Acts as a point of escalation for member issues, coordinating resolutions with other Credit Union departments.
  • Analyzes performance reports to monitor efficiency and service levels against goals, providing timely reporting to management.
  • Manages branch scheduling to optimize staffing while controlling expenses.
  • Ensures compliance with operational and security procedures, conducting regular internal control inspections and audits.
  • Implements controls to protect member assets and confidential information, ensuring staff safety.
  • Stays updated on Bank Secrecy Act, Money Laundering, and OFAC compliance, completing necessary training and certifications.
  • Maintains branch facilities, making recommendations for maintenance and repairs as needed.
  • Collaborates with other departments/branches on process improvement projects.
  • Participates in developing branch strategies and goals aligned with SCCU's mission and objectives.
  • Prepares annual budget projections, monitors performance, and operates within financial objectives.
  • Recognizes outstanding employee achievements and communicates them to management.

  Minimum Qualifications:

  • Education and Training:

    High School Diploma required. Associate's degree or higher preferred.

  • Prior Experience:

    1+ year in a SCCU Lead Member Service Specialist required, or 1-3 years of Financial Institution Management experience required. A combination of relevant experience and education may be considered.

  Schedule:

  Full Time during department hours of operation + an additional 10% Shift Differential applied.

  • Monday - Friday 9:30am – 7:30pm.
  • Saturdays 9:30am - 3:30pm.
  • Saturdays required, will receive an additional day during week as 2nd day off.

  Equal Opportunity Employer
  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• About the company

  Space Coast Credit Union is a state-chartered credit union headquartered in Melbourne, Florida.

Notice