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Assistant Director - Product Management
This job is now closed
Job Description
- Req#: 47502
Employer Industry: Financial Services
Why consider this job opportunity:
- Salary up to $167,000 per year
- Opportunity to participate in a bonus program based on performance
- Flexible Time Off (FTO) policy for salaried employees
- Comprehensive benefits designed to support physical, financial, and social well-being
- Potential for career advancement within a dynamic and innovative team
- Chance to lead impactful product strategies and collaborate with diverse teams
What to Expect (Job Responsibilities):
- Lead the execution of product strategy for Financial Planning in the Workplace Personal Investing team
- Define key business outcomes and requirements for servicing team needs, including user journeys and multi-channel support
- Develop staffing strategies and scheduling systems for 24/7 availability
- Create operational dashboards and establish backend support management processes
- Mentor and motivate staff, fostering a collaborative and results-oriented environment
What is Required (Qualifications):
- Bachelor’s degree with a finance/economics emphasis or equivalent education and experience
- 8+ years of business, technology, or product management experience
- 5+ years of experience in a fast-paced environment, collaborating closely with engineering teams
- 2+ years of leadership experience in project or technical teams
- Excellent communication skills, including the ability to lead and influence at all levels
How to Stand Out (Preferred Qualifications):
- Experience with contact management systems, live chat, AI chatbots, and IVR/call routing
- Strong critical thinking, collaboration, and decision-making skills
- Demonstrated ability to negotiate and influence in a professional team environment
#FinancialServices #ProductManagement #CareerOpportunity #FlexibleTimeOff #LeadershipRole
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