• Job Description

  Req#: ASSIS016511

  Service · Promptly resolve all customer service and associate issues in accordance with our Core Values · Exceed First Class Service standards and behavior with every customer, business partners and peers · Treat customers and peers in accordance with the core values of the company

  Operations · Ensure store merchandising standards are consistently executed per the company guidelines · Partner with the General Manager to ensure consistent implementation of the organizational policies and goals set forth by the company, while holding the team accountable to such standards

  Financial/Business · Influence and make recommendations to help achieve performance objectives in the areas of sales, expenses, inventory control, and payroll while monitoring overall P&L results and formulating actions plans as needed

  Leadership/People · Train, motivate, and develop a professional team that possesses the ability to achieve sales goals while adhering to company performance metrics, implementing promotional programs, and coordinating special events · Build strong business relationships with airport management, brand partners, and the Support Center Team through the use of clear, consistent communication · Monitor and address performance issues in a timely manner while providing on-going coaching and counseling · Perform all basic human resource functions including interviewing, succession planning, training, scheduling, and performance reviews

  · Other duties as assigned

  #LI-DA1

  Equal Opportunity Employer
  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• About the company

  Paradies Lagardère, a leading North American travel retailer and restaurateur, has 850 retail stores and 170+ restaurants and bars in more than 100 airports.

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