Brandywine Realty Trust, a premier full service publicly traded (NYSE: BDN) real estate company with operations nationwide, has an immediate opening for an Assistant General Manager, Residential/Multifamily. This role is responsible for supporting the daily operations, resident satisfaction, and leasing/marketing efforts for the property. This position requires a confident, customer-centric professional who can wear many hats, contribute creatively to marketing, and step up as a leader when needed. The ideal candidate is highly organized, financially savvy, and capable of fostering a thriving community culture while supporting business goals.

Primary Responsibilities:

• Accurately collect and post rent payments, handle delinquencies, and support month-end reporting.
• Assist with negotiating service contracts, including bidding, awarding, and managing building contracts and ensuring that suppliers/service providers are meeting contractual obligations
• Process invoices and manage vendor records/contracts with a focus on reviewing and limiting expense overages
• Assist with preparing budgets, variance reports, and financial forecasts.
• Oversee and participate in resident communications, negotiations, and other efforts to facilitate strong renewal leasing and resident retention.
• Support maintenance staff to ensure timely and high-quality repairs to any issue affecting building operations or systems
• Assist with the management of residential move in/move out process, ensuring a high-quality customer experience fitting a luxury residential property
• Ensure all resident issues and complaints are addressed and subsequently managed in a manner typical for a luxury residential property
• Ensure timely and accurate communication regarding the property with residents, staff, vendors, ownership, and any other stakeholders
• Assist with overseeing apartment improvement construction projects and capital improvements as required.
• Oversee and support resident and commercial tenant events in Amenity areas and other common areas as needed

Additional Responsibilities:

• Oversee property operations, leasing, and maintenance in the absence of General Manager
• Assist with other various property management tasks as needed.
• Assist with inventory management and unit turnover process as needed.
• Assist with other marketing efforts both in person and online/other forms of media.

Qualifications

• Minimum of 4 years of experience in residential leasing, sales, or property management, with at least 1–2 years in a supervisory or leadership role.
• Experience with luxury multifamily rentals is preferred.
• Experience with student housing rentals is a plus.
• Proven track record of meeting or exceeding leasing goals and driving team performance in a multifamily or residential setting.
• Comfortable use of property management and leasing software (Entrata Experience a plus).
• Proficiency in Microsoft Office Products including Outlook, Word, Excel, and PowerPoint.
• Valid driver’s license and current automobile insurance is preferred.
• Knowledge of and adherence to all federal, state and local laws

Competencies

• Strong administrative skills with high attention to detail and accuracy.
• Excellent problem-solving skills.
• Strong written and verbal communication skills.
• Strong closing ability and ability to implement varying sales techniques
• Positive, outgoing, customer service orientation is a must.
• Polished, professional appearance adhering to professional dress code.
• Flexibility to work weekends, holidays, and a varied full-time schedule as needed.
• Individuals should be flexible and self-motivated and have the capacity to take on additional responsibilities as needed.

Physical Requirements – Per OSHA

• This position may require specific abilities including reading a computer at close vision and depth perception.
• May be required to sit and/or stand for long periods.
• Some travel may be required to other locations.

Brandywine Realty Trust is an Equal Opportunity Employer (EOE). Qualified applications will receive consideration for employment without regard to race, religion, sex, color, age, physical or mental disability, national origin, marital status, or sexual orientation.

We are committed to maintaining a safe, healthful, and efficient environment that enhances the welfare of our employees. Use of illegal drugs and/or any substances that impair or are likely to impair an employee's ability to perform his or her job is strictly prohibited. If offered the position, we conduct full criminal and credit background checks prior to the start of employment.