Peachtree Hospitality Management
Assistant General Manager (S)
What's your preference?
Job Description
- Req#: ASSIS012356
- Respond to all guest requests, complaints and/or accidents presented at the Front Desk or through reservation, comment cards, letters and/or phone calls in an attentive, efficient, and courteous manner. Follow-up to ensure guest satisfaction.
- Maximize room revenue and occupancy by reviewing status daily. Ability to analyze variances, monitor credit card report and maintain close observation of daily house count.
- Prepare team member schedules according to business forecast, payroll budget guidelines and productivity requirements.
- Have effective interviewing skills and ability to recruit team members.
- Operate all aspects of the front office system, including software maintenance, report generation and analysis, and simple programming.
- Be knowledgeable about the accident prevention program, including safety committee, education/enforcement, and communication of safety issues through department meetings.
- Be able to effectively investigate, report and follow-up on employee and guest accidents.
The Assistant General Manager is responsible for ensuring the efficient operations of the Front Desk, Housekeeping, and Engineering Departments. They are committed to provide all guests with quality service and a clean and safe environment throughout their stay, while effectively managing expenses and maximizing service levels. Additionally, they will assist and support front of the house operations as needed.
Qualifications
Behaviors
Preferred
Innovative : Consistently introduces new ideas and demonstrates original thinking
Loyal : Shows firm and constant support to a cause
Enthusiastic : Shows intense and eager enjoyment and interest
Leader : Inspires teammates to follow them
Team Player : Works well as a member of a group
Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well
Dedicated : Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred
Self-Starter : Inspired to perform without outside help
Goal Completion : Inspired to perform well by the completion of tasks
Growth Opportunities : Inspired to perform well by the chance to take on more responsibility
Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals
Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization
About the company
Peachtree’s growth and diverse portfolio of hotel real estate and debt assets provide an increasing number of diverse career opportunities. Management recognizes the crucial roles of training and mentoring to assure success for its employees. Peachtree Hotel Group values its employees and recognizes they are its greatest asset. The company offers competitive salaries, bonus plans and benefits, such as health insurance and travel opportunities.