NHS

Assistant Medical Secretary


Pay24,071.00 - 25,674.00 / year
LocationKing's Lynn/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: C9426-25-0132?language=en&page=377&sort=publicationDateDesc

      Job summary

      The Medical Secretary team are looking for a driven individual to join the team.

      In this role you will provide secretarial assistance to Senior Medical Secretaries/Consultants/nursing staff at Band 3 level. You will also liaise with other colleagues in the team to contribute to the smooth running of the department. You will be well organised and used to dealing with the public efficiently and politely.

      Excellent word processing/fast, accurate typing is essential for this post. Knowledge of audio typing (analogue and digital) and medical terminology is desirable.

      Please note this post may close early once maximum application numbers have been reached.

      Main duties of the job

      The post holder will provide an efficient, confidential and reliable service to specialty teams.

      This will include administrative and secretarial support to enable the provision of patient care and specialty services. Good communication skills essential to ensure a proficient, high quality service for patients and clinicians.

      The post-holder will be expected to work as part of a Specialist Team and will report to the Senior Medical Secretary/PA and Medical Secretary Manager.

      About us

      There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital to open in 2030 and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.

      Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.

      At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.

      We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.

      We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.

      Date posted

      08 April 2025

      Pay scheme

      Agenda for change

      Band

      Band 3

      Salary

      £24,071 to £25,674 a year Per annum pro rata

      Contract

      Permanent

      Working pattern

      Full-time

      Reference number

      426-636-25CC-A

      Job locations

      The Queen Elizabeth Hospital

      Gayton Road

      King's Lynn

      PE30 4ET


      Job description

      Job responsibilities

      Please see attached job description and person specification for further information about the role.

      Job description

      Job responsibilities

      Please see attached job description and person specification for further information about the role.

      Person Specification

      Qualifications/Training and Professional Development

      Essential

      • Educated to GCSE grade C or above (or equivalent) in literacy and numeracy.
      • NVQ level 3 in administration or equivalent experience or RSA level III or able to demonstrate equivalent skill (proficient and accurate audio typing skills (minimum 60 wpm).
      • IT capable to ensure proficient use of hospital computer systems.

      Experience

      Essential

      • Experience of using Microsoft Word
      • Experience of working in a team

      Desirable

      • Previous secretarial experience in a hospital/medical office environment
      • IT experience of Microsoft Office packages
      • Experience with audio typing in an secretarial setting

      Skills, abilities, and knowledge

      Essential

      • Ability to prioritise and meet deadlines
      • Good written and verbal communication skills with a good command and understanding of English, punctuation and grammar
      • Good interpersonal skills for dealing with people internal and external to the organisation.
      • Demonstrate an understanding of customer/patient care/ability to work with sensitive and confidential information.
      • Ability to work flexibly within a team

      Desirable

      • Medical terminology knowledge
      • Knowledge and understanding of the Data Protection Act
      Person Specification

      Qualifications/Training and Professional Development

      Essential

      • Educated to GCSE grade C or above (or equivalent) in literacy and numeracy.
      • NVQ level 3 in administration or equivalent experience or RSA level III or able to demonstrate equivalent skill (proficient and accurate audio typing skills (minimum 60 wpm).
      • IT capable to ensure proficient use of hospital computer systems.

      Experience

      Essential

      • Experience of using Microsoft Word
      • Experience of working in a team

      Desirable

      • Previous secretarial experience in a hospital/medical office environment
      • IT experience of Microsoft Office packages
      • Experience with audio typing in an secretarial setting

      Skills, abilities, and knowledge

      Essential

      • Ability to prioritise and meet deadlines
      • Good written and verbal communication skills with a good command and understanding of English, punctuation and grammar
      • Good interpersonal skills for dealing with people internal and external to the organisation.
      • Demonstrate an understanding of customer/patient care/ability to work with sensitive and confidential information.
      • Ability to work flexibly within a team

      Desirable

      • Medical terminology knowledge
      • Knowledge and understanding of the Data Protection Act

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      The Queen Elizabeth Hospital King's Lynn NHSFT

      Address

      The Queen Elizabeth Hospital

      Gayton Road

      King's Lynn

      PE30 4ET


      Employer's website

      https://www.qehkl.nhs.uk (Opens in a new tab)

      Employer details

      Employer name

      The Queen Elizabeth Hospital King's Lynn NHSFT

      Address

      The Queen Elizabeth Hospital

      Gayton Road

      King's Lynn

      PE30 4ET


      Employer's website

      https://www.qehkl.nhs.uk (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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