NHS

Assistant Operations Manager/Bookkeeper


PayCompetitive
LocationGainsborough/England
Employment typePart-Time

This job is now closed

  • Job Description

      Req#: A4901-25-0002?language=en&page=757&sort=publicationDateDesc

      Job summary

      Kirton Lindsey & Scotter Surgery are looking to recruit an enthusiastic, committed and highly motivated individual to join our friendly and supportive team

      This new role is to support both the Business Manager and the Operations Manager

      Main duties of the job

      To support the Practice Business Manager in the management and coordination of all aspects of practice finances, optimising efficiency and financial performance, ensuring the practice achieves its long-term strategic objectives.

      Supporting the Operations Manager to meet its patients needs, business and contractual obligations within an effective, safe and supporting work environment. Through innovative ways of working, drive to achieve NHS targets and changes within a profitable, efficient practice environment.

      About us

      Kirton Lindsey & Scotter Surgery is a GMS, rural dispensing practice with approx. 10,500 patients, based across the 2 sites in Kirton Lindsey and Scotter.

      We have a CQC rating of GOOD

      We use SystmOne alongside Ardens and AccuRx online system.

      We have a multidisciplinary, clinical team currently made up of 7 Doctors, (4 partners and 3 Salaried), 1 ANP, 1 NP, 1 Trainee ACP, Practice Nurses & HCAs as well as a wider team consisting of Clinical Pharmacists, Physios, Business Manager, Operations Manager and Administration/Reception staff who cover both sites.

      Our doctors are currently involved in GP training for GP Registrars, HYMS Students and F2 Doctors.

      We are part of North Lincolnshire South PCN.

      Further information is available on our practice website: https://www.kirtonlindseyandscottersurgery.co.uk

      Details

      Date posted

      21 May 2025

      Pay scheme

      Other

      Salary

      Depending on experience

      Contract

      Permanent

      Working pattern

      Part-time

      Reference number

      A4901-25-0002

      Job locations

      Kirton Lindsey Surgery

      Traingate

      Kirton Lindsey

      Gainsborough

      Lincolnshire

      DN21 4PQ


      Kirton Lindsey & Scotter Surgery

      Scotton Road

      Scotter

      Gainsborough

      Lincolnshire

      DN21 3SB


      Job description

      Job responsibilities

      The following are the core responsibilities of the Assistant Operations Manager/Bookkeeper. There may be, on occasion, a requirement to carry out other tasks; this will depend on factors such as workload and staffing levels.

      a. Assist in the overseeing of day-to-day operations of the practice, ensuring staff achieve their primary responsibilities.

      b. Ensuring compliance with CQC regulations and standards

      c. Direct line management of non-clinical staff

      d. Assisting the Operations Manager where required with maintaining an effective overview of HR legislation in conjunction with Peninsula Business Services including but not limited to ensuring staff contracts are updated, appraisals, overseeing Inductions, disciplinary and grievance issues etc.

      e. Maintain standards and consistency in working practices across both sites

      f. Assist with the reviewing and updating of all practice policies and procedures

      g. Assist the Operations Manager with ensuring the practice maintains compliance with its NHS contractual obligations

      h. Assist with Marketing the practice appropriately

      i. Assist the Operations Manager in ensuring that complaints are dealt with in a timely manner and where necessary escalated to the next level

      j. Review all income and expenditure statements, identifying any inaccuracies and rectifying such issues, informing the Business Manager as required

      k. Ensure invoices are paid within the given time frame

      l. Maintain an effective system for the handling of petty cash and cheques

      m. Responsible for administration of Practice and Pharmacy Accounts

      n. Processing sales invoices, receipts and payments

      o. Completing VAT returns

      p. Reconcile company bank and loan statements

      q. Liaison with Practice Accountants

      r. Responsible for administration of payroll

      s. Responsible for administration of NHS Pension and NEST Pension schemes

      t. Ensure the presentation of monthly financial reports is of a high standard

      u. Present financial forecasts to partners as and when required

      v. Ensure that effective financial controls are in place and processes are adhered to

      w. Understand and brief the management team on financial implications of contract and legislation changes affecting the practice

      x. Maintain an effective working relationship with the ICB, ensuring the practice receives a proportionate and equitable allocation of resources

      In addition to the primary responsibilities, the Assistant Operations Manager/Bookkeeper may be requested to:

      a. Deputise for the Operations Manager in their absence

      b. Act as the primary point of contact for finance-related matters with NHS(E), the ICB and the practice accountant

      c. Partake in audit as requested by the audit lead

      d. Attend and actively participate in practice management meetings

      e. Attend any external meetings pertinent to the role of Bookkeeper

      Full Job Description available on request.

      Job description

      Job responsibilities

      The following are the core responsibilities of the Assistant Operations Manager/Bookkeeper. There may be, on occasion, a requirement to carry out other tasks; this will depend on factors such as workload and staffing levels.

      a. Assist in the overseeing of day-to-day operations of the practice, ensuring staff achieve their primary responsibilities.

      b. Ensuring compliance with CQC regulations and standards

      c. Direct line management of non-clinical staff

      d. Assisting the Operations Manager where required with maintaining an effective overview of HR legislation in conjunction with Peninsula Business Services including but not limited to ensuring staff contracts are updated, appraisals, overseeing Inductions, disciplinary and grievance issues etc.

      e. Maintain standards and consistency in working practices across both sites

      f. Assist with the reviewing and updating of all practice policies and procedures

      g. Assist the Operations Manager with ensuring the practice maintains compliance with its NHS contractual obligations

      h. Assist with Marketing the practice appropriately

      i. Assist the Operations Manager in ensuring that complaints are dealt with in a timely manner and where necessary escalated to the next level

      j. Review all income and expenditure statements, identifying any inaccuracies and rectifying such issues, informing the Business Manager as required

      k. Ensure invoices are paid within the given time frame

      l. Maintain an effective system for the handling of petty cash and cheques

      m. Responsible for administration of Practice and Pharmacy Accounts

      n. Processing sales invoices, receipts and payments

      o. Completing VAT returns

      p. Reconcile company bank and loan statements

      q. Liaison with Practice Accountants

      r. Responsible for administration of payroll

      s. Responsible for administration of NHS Pension and NEST Pension schemes

      t. Ensure the presentation of monthly financial reports is of a high standard

      u. Present financial forecasts to partners as and when required

      v. Ensure that effective financial controls are in place and processes are adhered to

      w. Understand and brief the management team on financial implications of contract and legislation changes affecting the practice

      x. Maintain an effective working relationship with the ICB, ensuring the practice receives a proportionate and equitable allocation of resources

      In addition to the primary responsibilities, the Assistant Operations Manager/Bookkeeper may be requested to:

      a. Deputise for the Operations Manager in their absence

      b. Act as the primary point of contact for finance-related matters with NHS(E), the ICB and the practice accountant

      c. Partake in audit as requested by the audit lead

      d. Attend and actively participate in practice management meetings

      e. Attend any external meetings pertinent to the role of Bookkeeper

      Full Job Description available on request.

      Person Specification

      Experience

      Essential

      • Experience of working with the general public
      • Experience of maintaining financial information systems

      Desirable

      • Experience of using Sage Accounting software
      • Experience of using Sage Payroll software
      • Experience of working in a healthcare setting
      • Experience of data analysis and the production of reports
      • Experience of financial planning and forecasting
      • Experience of primary care / running costs for NHS organisations
      • NHS/Primary Care general practice experience
      • Experience of managing multidisciplinary teams

      Skills

      Essential

      • Ability to exploit and negotiate opportunities to enhance service delivery
      • Excellent communication skills (written, oral and presenting)
      • Strong IT skills (Microsoft Office)
      • Strategic thinker and negotiator
      • Ability to prioritise and work to tight deadlines in a fast-paced environment
      • Effective time management (planning and organising)
      • Ability to network and build relationships
      • Proven problem-solving and analytical skills
      • Ability to motivate and train staff

      Desirable

      • SystmOne user skills

      Qualifications

      Essential

      • Excellent standard of education with excellent literacy and numeracy skills

      Desirable

      • Bookkeeping Qualification
      • Leadership and/or management qualification
      Person Specification

      Experience

      Essential

      • Experience of working with the general public
      • Experience of maintaining financial information systems

      Desirable

      • Experience of using Sage Accounting software
      • Experience of using Sage Payroll software
      • Experience of working in a healthcare setting
      • Experience of data analysis and the production of reports
      • Experience of financial planning and forecasting
      • Experience of primary care / running costs for NHS organisations
      • NHS/Primary Care general practice experience
      • Experience of managing multidisciplinary teams

      Skills

      Essential

      • Ability to exploit and negotiate opportunities to enhance service delivery
      • Excellent communication skills (written, oral and presenting)
      • Strong IT skills (Microsoft Office)
      • Strategic thinker and negotiator
      • Ability to prioritise and work to tight deadlines in a fast-paced environment
      • Effective time management (planning and organising)
      • Ability to network and build relationships
      • Proven problem-solving and analytical skills
      • Ability to motivate and train staff

      Desirable

      • SystmOne user skills

      Qualifications

      Essential

      • Excellent standard of education with excellent literacy and numeracy skills

      Desirable

      • Bookkeeping Qualification
      • Leadership and/or management qualification

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Kirton Lindsey & Scotter Surgery

      Address

      Kirton Lindsey Surgery

      Traingate

      Kirton Lindsey

      Gainsborough

      Lincolnshire

      DN21 4PQ


      Employer's website

      https://www.kirtonlindseysurgery.co.uk (Opens in a new tab)

      Employer details

      Employer name

      Kirton Lindsey & Scotter Surgery

      Address

      Kirton Lindsey Surgery

      Traingate

      Kirton Lindsey

      Gainsborough

      Lincolnshire

      DN21 4PQ


      Employer's website

      https://www.kirtonlindseysurgery.co.uk (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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